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Form of workThe Role
Set within 100 acres of subtropical rainforest and landscaped gardens, Henry Kendall Gardens offers picturesque surroundings, quality facilities and a vibrant and supportive village environment, based in Wyoming, on the beautiful Central Coast.
We currently have an exciting opportunity for a Serviced Apartments Manager to oversee the day-to-day operations and activities at our Serviced Apartments.
Reporting to the Village Manager, duties will include;
- Implementing day-to-day operational plans and maintenance programs
- Delivering performance and creating lifestyle solutions for our residents, including events, communications, and general safety across the village
- Management of budgets and contracts with external parties
- Managing and supporting a strong team, where you will create a positive, supportive and people-focused culture
- Maintaining a high level of commitment to the customer and the community
- Be the point of contact for staff, residents and their families, being approachable and always presenting excellent customer service
- Dealing with the transition process of residents moving in and out of the village
Benefits
- Competitive salary + Bonus scheme
- 18 weeks paid parental leave for primary carers
- Additional generous leave entitlements - 4x Wellbeing days off per year, Community Day, Volunteer leave and purchased leave
- Career development and growth opportunities
- Salary sacrificing, discounted health insurance, annual vaccinations and skin checks
- Health & Wellbeing Program
- Unmind mental wellbeing app access
- Training and working with a supportive and fun team
- Working with an organisation that leads with heart, where kindness matters
- Be part of a team that values innovation, compassion, and making a difference
About You
Having a vibrant people-centric focus will see you thrive in this role, as will:
- The ability to lead, support and mentor team members
- Solid background in customer-centric or operations-based roles
- Strong ability to build, maintain and utilise relationships
- An ability to balance different priorities and manage day-to-day expectations for the residents and their families
- Experience in formulating budgets and financial reporting
- Experience in hospitality, facilities management, senior living or property management sectors would be highly regarded
Grow your career at Keyton
With more than 75 villages and over 17,000 residents nationally, Keyton (previously known as Lendlease Retirement Living), is one of Australia’s leading owners and operators of retirement living communities.
Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common: we all lead with heart, and we’re committed to creating caring and fun-filled retirement communities.
Join us in this exciting period of change, now as a standalone business, focusing on what works best for our people and customers whilst continuing to build our legacy as Keyton.
What do we do?
Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.
We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.
We are passionate about what we do – and we are always leading with heart.
Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining.
