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Form of workThis is a unique and exciting career opportunity for a passionate and highly driven Showroom Manager to act in a key role for one of Australia's most exciting designer Interiors and furniture companies, in their brand new, state of the art multilevel showroom in Joondalup.
The company invites you to bring your proven sales expertise, passion for interiors and for managing an already amazing team in one of the most inspiring interiors showrooms in Australia!
As the Manager, you will be responsible for developing your team to exceed annual sales and profitability expectations, with a strong focus on brand and client development.
In this role, you will represent this exciting brand to the highest standard and share your love for interior design and industry knowledge. You will enjoy the autonomy of building the business and taking ownership to drive it forward in accordance with the brand's growth and expansion strategy.
As the Showroom Manager
You have strong, proven industry experience in the management of high end retail as well as a strong desire to make your mark and stand out as a leader in your field.
You have a passion for interiors and design and an eye for detail.
You also have a strong passion in delivering and ensuring an amazing customer experience.
You thrive and excel in an autonomous role and love to run the show!
You will be managing by leading and coaching as well as developing a great team and driving them to exceed targets and goals
You will be one of the brand ambassadors, and to that end you will reflect the brand vision and philosophy of delivering the most superior retail experience in the industry
You are brimming with energy and drive and, together with your team, look forward to inspiring your clients to achieve their dream interior
With great business acumen you easily excel in increasing store turnover and in establishing rewarding relationships with designers, developers and other key stakeholders.
You are Flexible to work non-traditional hours, including days, nights, weekends and holidays.
You inspire integrity, trust, fairness and professionalism both with clients and team members
You will be responsible for
Establishing and driving a high performance culture and energy within the Showroom
Driving sales and delegating all tasks peripheral to sales
Delivering an outstanding customer experience and ensuring that a positive shopping experience is at the core of all customer interactions as well as managing and improving customer satisfaction through skilled conflict resolution strategies.
All operational and administration management of the showroom, overseeing the day to day operations, including rostering, general administration, after care sales, maintenance and visual merchandising.
Managing, leading, coaching and developing your team as well as assessing and analysing of their strengths and weaknesses
Lead by example and provide opportunities for your staff to grow and excel in an upbeat and supportive team culture
Inventory management and monitoring of stock levels, ordering new merchandise to meet customer demand
Achieving KPI's, sales and all store budgets
Delivering and maintaining exceptional customer service
Ensuring the company's VM standards are maintained
Enforcing company's strategy, brand and philosophy to increase brand awareness and drive profits
Ensuring that the showroom complies with all relevant laws, regulations and company policies and procedures.
Identifying and resolving problems as they arise and implementing relevant strategies to improve the overall performance of the showroom and company
You will possess
Minimum 5 years experience in a similar role with a proven record of exceeding sales targets and customer base.
The proven ability and skill to report, analyse and interpret data and trends as well as figures and budget management
Proficiency in Microsoft office, general computer, as well as Point of Sales systems
Excellent problem solving skills, quick thinking and decision making
Excellent communication and interpersonal skills
Exceptional conflict resolution skills across all levels
A strong unwavering passion for an amazing customer experience
Exceptional organisational and time management skills
The ability to think laterally and see the bigger picture
The ability to lead, manage, inspire and motivate a team autonomously
Proven ability to train, supervise, mentor and support your staff
The ability to work in a high pressure, fast paced environment
The drive and desire to be a key player in the successful expansion and representation of the brand and its vision
A background and or qualification in management is essential; a background / qualification in interior design is preferable, but not essential.
Possess a strong understanding of Consumer Law
Your reward
Strategic, Iconic flagship location
Large, brand new, state of the art, interior designed showroom
Your affiliation with an exciting, inspiring and successful brand that is continuing to expand
Working with a company that values and supports your performance and invites you to share in its growth and success
Above industry standard salary as well as high incentives based on performance – the sky is the limit
Have complete autonomy .. your store, your team!
Endless career progression
Fantastic passionate team and an amazing work culture
Does this sound like you?
If so, please apply with a covering letter addressing the criteria and your CV as well as a recent photo.
Please note only successful candidates that meet the mentioned criteria will be contacted. We thank you for your application and appreciate your understanding.
