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Form of workJob Title: Site Service Technician
Multotec Australia
• Flexible & Family Friendly Rosters
• Opportunity to work with a globally recognised leader in mining services
• Attractive package and benefits
About the Company
Multotec Australia is part of a global group of companies that designs, manufactures and services mineral processing and beneficiation equipment for the Australian minerals, aggregate and mining market.
Job Summary:
We are seeking a vastly skilled and proficient Site Service Technician to join our enthusiastic team at Multotec in the Bowen Basin based in Emerald, Queensland. As a Site Service Specialist, you will represent our company in a professional manner while conducting various site-related activities. Use your individual skills and experience to provide support to Multotec customers sharing your knowledge of our products. You will work closely with a creative and ambitious sales team to meet customer demands and provide proficient levels of service.
Responsibilities:
- Provide planned service and preventative maintenance.
- Installation and commissioning of new equipment.
- Maintain a cheerful outlook towards always assigned tasks.
- Use site reports to develop rapport with customers and seek out sales opportunities for products and services alongside salespersons.
- Familiarize yourself with company products and procedures.
- Share product knowledge with other Multotec employees both on and off-site.
- Collaborate with the sales team to meet customer demands effectively.
- Prioritize "cost out" and "plant availability" as key drivers for mining clients' success.
- Establish an understanding of the Customers' full requirements that will benefit the customer’s needs & Multotec’s ongoing relationship as a major supplier.
- Exhibit 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.
- Manage time effectively to minimize disruption to mine sites.
Skills:
- Proven experience working as a Site Service Technician or similar role within the manufacturing & production industry is essential
- Excellent communication skills
- Ability to create relationships with the customer through face-to-face contact, fostering trust, reliability, and depth through knowledge of the Multotec product.
- Knowledge of "cost out" philosophy
- EWP, Working at Heights, Dogging, Rigging & Forklift License is an advantage.
Qualifications:
- Mechanical Fitter trade or equivalent
- Minimum 3 years of relevant experience in a similar environment
- Proven ability to follow directions and work well within a team environment.
- Capability to pass a pre-employment medical and regular drug and alcohol tests.
