AddressAdvertised Vacancy Number: DOE875500
Appointment Pool
The ICT Operations and Customer Service branch are seeking to establish a pool of HR System Support Officers for appointments to permanent and fixed term, full-time and part-time vacancies which may arise during 2024 and up to the end of February 2025. Appointments can be made from the pool at any time for commencements within 2024, up to the end of February 2025.
The Role and our Branch
The Information and Communications Technologies division is seeking to appoint highly dedicated and mediated individuals to the role of Systems Support Officer – HR.
We encourage all applicants with diverse professional experiences to apply.
In the role of Systems Support Officer – HR, you will monitor, analyse and evaluate system scheduling, system access and utilisation along with providing information, workable solutions to resolve a wide range of issues.
Suitable applicants will undertake research in relation to Human Resource Management Information System (HRMIS) transactions and liaise with other business units and external service providers to resolve administrative and operational issues. This will include preparing and documenting standard operating procedures and protocols pertaining to the use of human resources systems.
Suitable applicants will represent the Directorate with a high level of customer focus and deliver systems administration, access control, business assistance and support services to customers. Suitable applicants will provide and contribute to continuous improvement of services along with developing and maintaining effective communication links and working relationships to ensure access to diverse specialist knowledge.
Education Business Services (EBS) is the key provider of professional business services and support for Western Australian public schools, statutory board and divisions of the Department. These highly valued services are delivered through the areas of finance, information communication and technologies (ICT) and infrastructure. EBS continually strive to enhance the capability and responsiveness of our staff, systems and processes across the organisation to deliver high quality education.
Cultural Diversity
The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.
Your written application will be assessed against the following Selection Criteria:
1. Demonstrated sound skills and experience in the use and administration of large and complex human resource management information and payroll systems, including the application of human resource management legislation and policy to support quality outcomes.
2. Demonstrated sound organisational skills, including the ability to deliver agreed results in a timely, efficient and customer-focused manner.
5. Demonstrated sound ability to research, evaluate and interpret end user information requirements, and to develop appropriate suggestions to assist clients with the development of business processes in relation to HR-Payroll systems.
Shortlisted applicants will have their skills and experiences in relation to the remaining selection criteria assessed in the further stages of the recruitment process. Remaining selection criteria can be found on the attached Job Description Form (JDF).
For a full outline of the role responsibilities and selection criteria, please refer to the JDF.
It is recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.
All inquiries are welcomed
Application Instructions
All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow all instructions. It is recommended you have relevant documents completed and ready to attach with your online application. Please allow enough time to complete this process as applications must be received prior to the closing date and time.
Your application should include:
- A statement of up to four (4) pages addressing the selection criteria listed above, in context of the role and business needs of the branch
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
- The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.
After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please phone (08) 9264 4***.
If you are having difficulty submitting your online application, please phone (08) 9264 86***for assistance.
Eligibility and Training Requirements
Employees will be required to:
- provide evidence of eligibility to work in Australia for the term of the vacancy;
- complete the Department’s induction program within three months of commencement
- complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment and every three years thereafter.
- complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement; and
- complete any training specific to this role required by Departmental policy
- consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment
- obtain or hold a current Working with Children Check if required
The Department applies a four (4) day breach period to this selection process.
Applications must be submitted before 4.30pm (WST) on Friday, 16 February 2024.
Lodgement is system generated. Any submissions at, or after, 4:30pm will not be accepted.
APPLICATIONS MUST BE SUBMITTED ONLINE
PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED
