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SalaryFrom humble beginnings almost 50 years ago, our client has dedicated their work to create each and every one of its products with only the finest precious metal and stringent quality control techniques to ensure consistency in their products. They provide the Australian jewellery industry with world class precious metal products and services.
Due to growth, this newly created position will be supporting the sales team across Australia and New Zealand. The role is to ensure the top level of service and communication exceeds customer expectations. Be part of a team who welcomes you as family and supports your progress.
You will be responsible for but not limited to :
- Ensuring sales reps are stocked up with marketing collateral and samples
- Communicate with customers regarding deliveries, delays or issues with their products
- Update sales reps communication and onboarding actions done with the customer eg- welcome packs sent, delivery of high volume order etc
- Organise and format proposals and verify pricing is accurate
- Prepare parcels/ deliveries with high attention to detail and pristine presentation and track and trace deliveries
- Assist sales reps with follow ups with customer
- Update monthly sales reps stock list on the 1st of every month
- Liaise with production to ensure product deliveries are on schedule
- Other ad hoc duties required by the sales team
The Ideal candidate should demonstrate:
- High levels of time management and use initiative
- Excellent verbal and written communication
- Willingness to learn with a positive attitude
- Be solutions oriented and driven by results
- Proficient with various software, computer skills and ERP system would be beneficial
- Experience with freight forwarding and logistics will be highly regarded
- Relevant customer service/sales in a manufacturing environment (beneficial not essential)
To apply, please follow the apply now prompts.
For more information, please email Chanel Hirons on *************@randstad.com.au or call on 8468 8010 for a confidential discussion.
If the position is not quite right and you are on the hunt for your next opportunity within Engineering , Defence, Manufacturing and Supply Chain, LET'S CONNECT!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
