Address
Form of workHighest Quality Dentistry Services delivered with a Smile!
Join our growing family of clinics and be part of a dynamic, engaging and rewarding work environment!
At My Implant Dentist we are passionately driven in our mission of compassionately changing smiles and changing lives, one valuable client at a time.
If you are looking for a career path that affords you with growth, development and broad dental exposure with ongoing talent development thin a role with My Implant Dentist could be what you are looking for. We are team who have a primary focus on delivery the highest quality specialist care to all of our customers. We are team of passionate health professionals who are continually seeking and implementing best practices protocols, processes and embracing new technologies to be able to be at the for front in delivering the highest quality dental care,
The Role: We are currently seeking dedicated, passionate and driven Team Leaders and/or Practice Managers to join our Perth practices to help us drive our focus in providing the highest quality of care to all our patients.
Purpose of the Job: To liaise with the practice owners, clinical team, and practice support team, to ensure and be responsible for the smooth and efficient running of the practice as a whole (reporting into the General Manager & Directors).
Core Responsibilities:- Appointment Books - Monitor appointment books ahead of time to ensure there are limited appointment gaps and coordinate regular leads follow.
- Reception - Carries out Reception and Front Office Coordinator responsibilities alongside front of house employees.
- Liaison & Leadership - Management of dentists, dental nurses and administrative staff (leading on communication between clinics).
- Staff Management – Rostering, leave approval, timesheet processing in Deputy, training, coordination of nurses, onboarding clinicians, recruitment of staff by assisting the GM with resourcing needs.
- Patient Management – Information provision to patients to enable them to consider superannuation funding applications; patient consults where Dentists unavailable; closing treatment plans provided by Dentists.
- General Administration – Maintain systems, records and processes to ensure efficient day to day operations.
- Fee Earner Reporting – Maintain, develop and produce reports on Dentists’ performance (in conjunction with GM oversight).
- Credit Management – Management of debtors by following up outstanding payments before surgery and ensuring collection; contact patients with overdue accounts; manage petty cash float/records; improve debt collection systems where possible.
- Equipment Maintenance – Ensure facilities and equipment are maintained and serviced.
- Basic Bookkeeping – Deputy payroll; Bank reconciliations and other basic financial checks/balances.
- Strong Business Acumen - understand trends and information affecting the business, clear comprehension on competitors and mitigation factors.
- Decision Making - makes good decisions based on analysis, experience and judgement.
- Organisation - is highly organised, uses time management effectively and can operate on multiple issues concurrently.
- Customer Focus - dedicated to meeting the needs of internal and external customers; get firsthand customer information and use it for improvements in products and services.
- Directing Others – shows respect whilst establishing clear directions; distributes workload effectively; maintains two-way dialogue with direct reports and provides day-day feedback as needed.
- Negotiating - negotiate successfully in tough situations with internal and external groups; can win concessions without damaging relationships; gains trust quickly; has a good sense of timing.
- Planning - sets objectives and goals; measures performance against goals and evaluates results.
- Communication - is able to get the message across clearly and succinctly; adapts to a variety of settings and cultures.
- Well-developed computer skills – competent in word processing, Outlook/Microsoft Office generally, spreadsheets and report writing/presentations. Other relevant software platforms would be looked upon favorably.
An alignment with our R-I-P-E values (Respect - Innovation - Patient Focus - Education) provides the foundation of which we work from, with an appreciation for Putting People First. We pride ourselves on a providing a premium service and excellent patient communication. The environment is positive, progressive and team based so if this sounds like a workplace you would like to be a part of please submit your application.
The team at My Implant Dentist
www.myimplantdentist.com.au
https://www.instagram.com/myimplantdentist/
