Team Leader Revenue Management

"YOU COULD MAKE ALL THE DIFFERENCE"

Primary Work Location: Wyong NSW

• Bring your leadership and revenue and rates experience to this newly created role
• Effectively lead and manage a customer service focussed team
• Work/Life Balance - 9 day fortnight with flexible/hybrid working arrangements may be available
• Permanent Full Time

Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect.

Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast.

Ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work.

Today the Central Coast is one of the fastest growing regions in NSW, with the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

This role will see you leading and mentoring a team of revenue professionals in their daily work, work plans and assignments. You will be supporting and leading the team with resolving ratepayers and other stakeholder enquiries whilst ensuring the delivery, accuracy and timely processing of all aspects of Council's rating processes.

This position is required to provide quality customer service and create value for the community.

Key activities of this role include:

• Lead and manage operational objectives and work plans and delegate assignments to team members to ensure desired outcomes are met
• Understand and apply legislative and policy provisions to Council’s rating structure to ensure a high standard of customer service and communication
• Resolve enquiries and complaints in accordance with approved organisational standards.

About you:

• You enjoy leadership and finance and would love to combine in one role
• You have strong attention to detail with a passion for customer service, data accuracy and efficient reporting
• You enjoy sharing your knowledge and expertise, while also learning from others
• Having a work/life balance is important to you

About us:

• We are a large organisation delivering a wide variety of services to our local community
• You will be leading a team of revenue professionals who excel at what they do
• We offer a supportive work environment with opportunities for career development
• We provide opportunities to collaborate with subject matter experts from a variety of areas across the organisation
• We offer an attractive range of benefits to our employees.

Please refer to the Position Description through the 'apply' button for detailed information on the position and required skills and experience.

This role provides a commencing salary range of between $96.3k to $115.5k per annum dependent on skills and experience + 11% superannuation.

A 9 day fortnight work-cycle currently applies to this role, with flexible/hybrid working arrangements available.

Successful candidates will be required to undergo a Criminal Record Check. 

Enquiries: Priya Pratap, Section Manager Financial Operations on ph: 0458 815 ***

If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727.

Closing Date: Applications close at midnight on Sunday 25 February 2024.