Company

Amazon Web ServicesSee more

addressAddressSydney, NSW
CategoryManagement

Job description

Amazon (AWS)

Technical Account Manager

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.

Why Amazon (AWS)
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AWS is where innovation, risks, and ideas are celebrated. We are builders, we try new things, and imagine big dreams. It is still Day 1 for us, and we are looking for curious and passionate people to expand our diverse teams of thinkers, testers, and doers.

About the role

As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.

You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.

What you'll be responsible for
  • ⭐️ Sales Pipeline Fulfilment

    Ensure the top of the sales pipeline is adequately filled with quality leads

  • 💬 Customer Advocacy and Feedback

    Advocate for customers by providing feedback to internal teams on how to better meet customer needs

  • 💼 Sales Pipeline Management

    Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities

Skills you'll need
  • 👥 Collaboration

    Works with others by being open, clear in communication and listening to achieve goals

  • 📊 Results orientation

    Focuses on outcomes and the steps it takes to achieve them

  • 💡 Problem solving

    Identifies problems and develops logical solutions that address the problems

Refer code: 2250092. Amazon Web Services - The previous day - 2024-05-23 08:10

Amazon Web Services

Sydney, NSW
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