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Form of workWho are we?
Founded in 1993, Localsearch takes pride in being one of Australia’s largest digital marketing providers, offering support to over 300,000 local businesses nationwide. Our expansive Sales Team and dedicated Head Office staff extend our reach to assist clients wherever they are. At Localsearch, we encourage an environment of collaboration, trust, and inspiration to ensure our customers are accessing a range of digital tools to support their business in the evolving digital space.
Where are we headed?
Our vision is to be a key support for Aussie businesses providing leading digital solutions throughout Australia. We are committed to advancing our national presence as we embark on our journey of national expansion through 2024. All whilst upholding our core purpose: to provide hassle-free, affordable yet effective digital marketing solutions to help businesses grow. Bringing calm to the chaos of digital marketing.
What will you do?
It’s not a traditional BA Role! You will be responsible for the end-to-end management of workflow improvements including gathering multiple internal stakeholder's requirements, building the improvements, testing them, and Go Live activities (UAT & Training and Roll Out). Whilst making these short-term improvements you will be tasked to streamline overarching processes and to reach specific business objectives that play a big part in the organisation's scaling.
We are seeking a person to work within a specific team that will own the process improvements (end to end), someone who is more than happy to get their hands dirty, do the work, and not just document it. You will be responsible for:
- Working within a team of highly skilled technical and functional IT professionals
- Gathering requirements from the business stakeholders and prioritizing them
- Building out the new / updated flows in our Salesforce workflow engine
- Testing / UAT and Rolling out the e new improvements
- Reviewing overarching and low-level processes and recommending improvements
- Working with the latest open-source technologies, which are applied to serious business problems with multi-million dollar impact
- Participating in and/or facilitating regular team activities such as iteration planning, daily stand-ups, retrospectives, and showcases
- Working in a team to storyboard and prototype proposed new systems
Who are you & what will you bring?
- 3+ years of Business Analysis experience
- A good understanding of the Salesforce architecture
- Salesforce embedded workflow experience is highly regarded
- Advanced Salesforce configuration experience working with SalesForce Lightning Components (Including Lightning Web Components), SFDX, and SalesForce tooling
- Excellent Stakeholder engagement skills
- Extensive experience with process analysis on a complex technology stack
- Experience of “Hands-on” Salesforce configuration
- Software Testing & UAT Experience
- Ability to Create and Execute Training for end users
- Collaborative work style; excellent written and verbal communication skills
- Strong sense of personal accountability for results
- Ability to work autonomously
- Full legal rights to work in Australia
- Strong in verbal and written communication
- Experience working in an Agile environment
Why it’s great to work with us!
- Amazing employee benefits – paid parental leave, free car parking, discounted local gym memberships, in-house café with barista-made coffee, employee referral program, 24/7 access to online retail discounts, tenure & birthday rewards, and that’s just to name a few…
- Great location – we’re directly opposite Robina Town Centre, easily attend to errands, grab a bite, or go shopping, all on your lunch break!
- Culture is important to us – we celebrate success with a company-wide annual conference. We support our staff with recognition programs to show extra appreciation for high performers, those who show great customer service, and for embracing our company values and culture.
- Flexibility – a good work-life balance is vital for engaged employees, which is why we offer flexible working arrangements.
- Stimulating work environment – our colleagues come from all walks of life and bring unique skills and experience to our environment. We love to have fun, connect, and genuinely enjoy coming to work!
- Establish your career – with access to development initiatives such as our internal Mentoring Program and on-the-job training, we can help you forge a meaningful career pathway. We support professional and personal growth and are committed to providing our employees with every opportunity to succeed.
- Wellbeing – we value the health and well-being of our team members, with a well-being program focused on physical, mental, financial, and community initiatives.
APPLY NOW!
At Localsearch we are committed to providing an inclusive workplace and are proud to be an equal opportunity employer. We celebrate, support, and thrive on diversity. We seek to recruit, develop, and retain the most talented people based on merit, competence, and performance. Our goal is to represent, at all job levels, the clients we serve.
