Address- On-site support and service for Queensland mining customers
- Mining and Dragline experience highly regarded
- Do you have a background in Technical Sales, Account Management or Customer Support?
- Join a rapidly growing global leader in mining productivity technology and innovation.
About Us
CR powered by Epiroc is a trusted supply partner within the global mining community - delivering highly innovative, productive, and socially responsible products and technology solutions. Our leading products include the design and manufacture of ground engaging tools (G.E.T), cast lip systems, dragline buckets and rigging systems, conveyor accessories and plate block and wear materials.
With a track record of innovation and customer excellence for over 40 years, CR is currently undertaking strategic & significant growth; employing over 400 people located primarily in offices and plants in Australia, China, and North & South America.
Our Opportunity
We are seeking a Technical Field Services Representative to provide exceptional on-site support a service for our customers across the Queensland region. This is a vital role in managing customer relationships, growing sales volume and becoming a trusted partner embedded within the mining customer base.
You will love this opportunity to take ownership of a diverse portfolio of clients as you:
- Develop relationships with our existing client base and contribute to the overall sales revenue through best in class service.
- Deliver technical and application support on-site to customers, with regular engagement of bucket shops
- Collect and analyse competitor information, sharing feedback on product requirements and market intelligence
- Conduct inventory management and stocktake optimisations.
- Implement product trials, monitor trials and record data required and customer focused solutions.
- Be an ethical ambassador for CR and CR products to grow our profile within the marketplace, whilst simultaneously working collaboratively with all facets of CR business to improve client interaction
About you
To be successful in this role you will have:
- Hold a mechanical degree or trade qualification
- Mine site experience preferred but not essential
- Proven interpersonal skills - positive and energetic approach, problem-solver, customer service excellence and ability to work autonomously.
- A proactive, innovative style good at building customer relationships on site.
- Strong technical ability to learn our products and act as a product specialist.
- Ability to manage a large territory and travel frequently.
What we offer
CR is on a mission to revolutionize mining. We engineer advanced solutions to unlock productivity, enhance safety, and reduce maintenance requirements.
At CR we value diversity and are looking for people with diverse backgrounds to join our team. We are committed to developing people and fostering an inclusive environment where individuals belong, feel their uniqueness is valued, and can reach their full potential.
We're problem-solvers who love working together to conquer mining's biggest challenges while having fun along the way.
We believe in radical flexibility, limitless growth, and community impact.
Our team enjoys hybrid work between home and the office, strong support for professional development, and paid volunteer days. A fully maintained company vehicle is included with this role.
Together, we've created an environment where everyone can thrive. Will you join us?
Apply today!
