Address
Form of workAbout Us
At APS Industrial, we’re the gateway that connects the world’s leading industrial manufacturers to the local industry. We’re committed to offering our customers an experience that is consistent and reliable as we together create solutions that power Australia.
We were formed in 2018 and are in an exciting growth phase focussed on serving our customers, our employees and our global manufacturing partners.
As the master distributor of the Siemens range in Australia, we also have key national distribution partnerships with a number of other leading global manufacturers led by Weidmuller, Rittal, Katko and EPCOS (a TDK Group company).
Bringing together this extensive technology portfolio, APS Industrial is able to serve the local market as a connected technology partner intent on delivering quality products and the ultimate in customer service.
About the role
We are seeking to employ a National Internal Sales representative, at our office in Rowville, VIC. Reporting to the National Customer Service Manager, you will have regular customer interaction with maximising customer satisfaction being the foundation of every task you perform. The position would suit a well presented, highly motivated, self-starting individual who loves to assist and support in a highly responsive and driven team.
Responsibilities
- Answer incoming calls
- Sales quotations for enquiries via phone and email
- Technical Support to customers via phone or email.
- Developing solutions based on available APS products and Offerings.
- Assist in customer parts interpretation enquiries
- Maintaining and leading an enthusiastic approach to all sales programs and initiatives
Experience and Pre-Requisites
- Previous customer service experience (face to face and over the phone)
- Excellent written and verbal communication
- Superb administrative, time management and coordination skills
- Ability to build rapport with a customer friendly persona
- Intermediate level of computer literacy
- Strong time management skills with the ability to think outside the box
- Previous experience in the Electrical Industry specialising in power distribution, motor control and industrial automation required.
- Enthusiastic, confident and friendly
- Be focused on accuracy, attention to detail and results driven
- Ability to work in a team environment
Benefits:
Our committed team is central to the APS Industrial vision and as part of our commitment to your satisfaction and development, the successful candidate will be rewarded with an attractive base remuneration package and an incentive scheme which rewards team results. The successful candidate will receive product training, the support of a committed Internal Sales team and all the benefits associated with working with a national company distributing world class brand names and products.
If you’d like to know more about APS Industrial, please visit apsindustrial.com.au
