AddressAre you an organised, customer-focused individual with exceptional communication skills? We are currently seeking a temporary Service Receptionist to join our team at Tibbs Fleet Services, a leading heavy vehicle workshop. This position offers an exciting opportunity to gain valuable experience in our dynamic environment.
Duration: Flexible (expected duration between 1 to 6 months)
Responsibilities:
- Greet customers and visitors with a warm and professional demeanour.
- Manage incoming calls and emails, directing them to the appropriate department or personnel.
- Schedule service appointments and maintain the service calendar.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Assist in maintaining accurate records and documentation
- Collaborate with service technicians and other staff to ensure smooth workflow.
Requirements:
- Prior experience in a receptionist or customer service role is preferred.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office suite and basic computer skills.
- Ability to multitask and prioritise tasks effectively.
- Attention to detail and strong organisational skills.
- Knowledge of the automotive or heavy vehicle industry is a plus but not required.
Benefits:
- Competitive hourly rate.
- Opportunity to gain experience in a fast-paced workshop environment.
- Potential for extension or permanent placement based on performance and business needs.
