Tenancy Administration Officer

About Ngaanyatjarra Council Group 

We are a multi-functional non-government organisation. Our purpose is to make a significant contribution and impact to the Ngaanyatjarra Lands to ensure the reliable delivery of services including housing, power, water and community engagement and development. Additionally, we provide health services to the community through Ngaanyatjarra Health Service.

Our Vision: “Ngaanyatjarra people living on their country and keeping strong.”

An exciting opportunity exists with Ngaanyatjarra Council Regional Housing Program (NCRHP) for a Tenancy Administration Officer to join our team based in Perth CBD. This is an exciting opportunity for an enthusiastic and motivated person with a strong interest in remote communities to make a real difference to the lives of Aboriginal people.

Benefits on offer:

• 4 weeks annual leave per annum
• Competitive annual salary
• Excellent salary packaging benefits – increase your take-home pay
• Perth CBD location – 5-minute walk from Elizabeth Quay train station and surrounded by cafes and restaurants.
• Use of the building’s free facilities which includes: A Forrest Centre Absolute Balance Gym Membership, use of the pool, and tennis court     

The successful candidate will be required to:

• Scheduling property inspection details in Habitat software.
• Preparing and sending property inspection notices / posters to community offices
• Liaison with Community Development Advisors and other team members in relation to community and tenancy matters
• Processing endorsement forms to exempt inspections, in line with KPI deadlines
• Digitally filing all tenancy forms within object navigator system and internal systems
• Manage property inspection schedules via Power Bi System
• Manage and update lands team whereabouts calendar 
• Tenancy meeting minute keeping
• Assist in raising property maintenance where required
• Identify opportunities for service improvement
• Supervision and maintenance of allocated Lands team task lists using appropriate software
• Liaison with NG and External Service providers to achieve positive outcomes
• Document weekly debt statistics, via Power BI reports, to identify accounts requiring action
• Manage all rent and repairs accounts on a weekly basis, to achieve set targets in maintaining rental payments and reducing overall debt

About you:

• Experience in managing a portfolio of tenancies, preferred 
• Strong administration skills and experience, essential
• Effective communication skills
• High attention to detail with a high standard of organisational skills  
• Ability to work independently and as part of a team.

This is a unique chance to take on a dynamic and rewarding role for one of the leading non-government Aboriginal Organisations in Australia. 

How to apply:

To apply for this position, please apply on Seek through the prompts.

For further queries in relation to the role, please contact:
People and Culture Team
Ngaanyatjarra Council Group
Ph: 08 6200 1200
Email: hr@ngcouncil.org.au