Therapeutic Support Manager

Therapeutic Support Manager
Located in Hunter/Newcastle
Full-time Permanent position
We are looking for a superstar Therapeutic Youth Support Manager to join the team and manage our service at our Newcastle/Hunter Services.
As the Therapeutic Youth Support Manager, you will enable our Children and Young People to improve their quality of life, and participation in the community and ensure service delivery is person-centered and is based on a framework of strengths-based intervention and support. This will be achieved by providing excellent support, supervision, and management of our team of Therapeutic Support Workers.
Keep Calm and Be Happy – What are the benefits?
Hourly rate based on SCHADS 5.1
Salary packaging options included up to $16K p/a salary sacrifice, Meal, and Entertainment card (up to $2,300 p/a), novated lease
Ongoing training and career development opportunities
Crisis and incident support from the national 24/7 Incident Response team
Own It - How we get the job done
The Therapeutic Youth Support Manager will:
Providing support, supervision, and guidance to the team of Youth Support Workers
Managing and maintaining rosters and appropriate staffing levels
Day-to-day management of the services; creating a home-like environment for the Children and Young People who live there
Coordinating and monitoring the implementation of case plans and leaving care plans for the Children and Young People in consultation with Case Managers
Coordinating the completion of life story work by the Therapeutic Youth Workers in consultation with Case Managers
Manage complaints and respond immediately to allegations or concerns raised in consultation with Service Specialist (Senior Manager)
Make It Matter - What you will bring to make a difference in other's lives
Essential Requirements:
Relevant management experience of Children and Young People in Out of Home Care who have complex care needs due to trauma-based backgrounds and behaviors
Experience managing staff who regularly face crisis situations in the course of their work
Knowledge and demonstrated experience in working within the relevant legislation, OOHC Standards, policies, and procedures
Capacity to apply culturally appropriate practices with Aboriginal and culturally and linguistically diverse communities
Excellent oral and written communication and demonstrated administration skills and computer literacy
Ability to work collaboratively as a member of multidisciplinary teams and in partnership with other services, and to receive feedback and guidance
Current driver’s license
Working with Children Check
Vaccination against covid-19
Respect - Who we are and why we do it
We’re people who care. Lifestyle Solutions provides services to people with disability, young people, and children in Out of Home Care, their families, and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic, and caring.
We believe everyone is equal.
We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.
Join Us - Next steps
All applications must be lodged online. Please submit a cover letter addressing the essential requirements listed above.
For all enquiries regarding this position, please contact Mia Sloman on 0461 438 295 or mia.sloman@lifestylesolutions.org.au
Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.