We seek a highly motivated and organised individual to become a valuable member of our Training Services Team, based in our Scoresby office in Melbourne. The successful candidate will have strong administration skills, be customer-focused and have excellent attention to detail preferably within an RTO (Registered Training Organisation). We will provide the right candidate with training which will encompass all aspects of Training Services.
The Position
- Ensure all administrative processes are followed in an accurate and timely manner.
- Handle incoming calls and address client inquiries and emails.
- Support in the enrollment, completion, and issuance of certificates for students.
- Receipt and process student assessments and class records.
- Ensure training course documentation is effectively filed or archived.
- Support trainers by helping with administrative responsibilities and preparing training materials, as well as managing flight and accommodation arrangements.
- Manage training logistics and equipment freighting.
- Effectively prioritise the receipt of materials, maintaining logs and replenishing of equipment ensuring materials are returned by trainers in a timely manner.
- Provide other administration support to the Training Services team.
The Person
You must have:
- A high attention to detail and strong organisational skills.
- Demonstrated computer skills in Microsoft Word, Excel, and PowerPoint.
- A commitment to quality and getting things done right.
- Willingness to work in a team where accountability is shared; and
- A firm belief that you can excel in this role and a desire to learn about our industry.
You may have:
- Previous experience in Administration functions in a Registered Training Organisation (RTO).
- Previous experience with aXcelerate (preferred)
- An understanding of the Australian Energy Industry.
About Us
Thomson Bridge is Australia’s leading provider of electrical skills and safety training for the Electricity Supply Industry (ESI). We provide short courses, qualifications, and a range of consulting services to develop a skilled workforce; operate with safe and consistent work practices; meet regulatory compliance and audit readiness. We provide specialist training solutions to customers across renewable and thermal generation, transmission, distribution, and rail networks, and the oil and gas, mining, and utility industries.
With a presence across 22 countries, Thomson Bridge is powered by RelyOn Nutec, who bring a globally connected training network, together with national and local relationships. This partnership presents Thomson Bridge with exciting opportunities for international expansion still to be realised.
Together, RelyOn Nutec and Thomson Bridge’s goal is to support our clients to develop and maintain a skilled workforce; operate with safe and consistent work practices; and meet regulatory compliance and audit readiness.
If this opportunity is attractive to you, please submit your CV on Seek or email to ***********@thomsonbridge.com
Applications Close: Friday 19th January 2024
Only shortlisted candidates will be contacted.
We encourage you to visit our website for further information about our Company at www.thomsonbridge.com. You can also look at our Scope on www.training.gov.au.