Address
Form of workAre you passionate about regulatory standards and safety? Do you have a keen eye for detail and a strong understanding of automotive compliance regulations? Do you possess exceptional leaderships skills, with a strong desire to collaborate, share knowledge and build strong relationships? If so, we have the perfect opportunity for you!
Join our team as our new Vehicle Compliance Manager and take the next step in your career with a company that values innovation, teamwork, and customer satisfaction.
About the role:
- Oversee and manage the day to day operations of our Compliance Department.
- Coordinate compliance scheduling and periodic customer recall bookings.
- Monitor, develop and implement compliance policies and procedures related to vehicle standards and regulations.
- Conduct regular audits to ensure compliance processes meet regulatory requirements.
- Maintain accurate records of all Vehicle Compliance activities and documentation.
- Remain abreast of changes in regulatory requirements and ensure timely team updates.
- Provide training and guidance to the compliance team.
- Ensure timely and high quality delivery of services to customers, meeting or exceeding their expectations.
- Provide leadership, guidance, and support to the Compliance team, fostering a highly positive, collaborative, and proactive environment.
- Monitor team and individual key performance indicators (KPIs) and metrics to track performance and identify areas for improvement.
- Collaborate with internal teams to continuously improve processes, systems, and tools used within the overall company operations.
- Drive initiatives to enhance customer satisfaction and loyalty through exceptional service delivery.
About you:
- Automotive trade qualification.
- Tertiary qualifications in management/leadership.
- In-depth knowledge of Vehicle Compliance regulations and standards, particularly those relevant to QLD and mine site compliance.
- Proven experience in a similar role, with a track record of success in leading teams and achieving targets.
- Strong leadership and communication skills (verbal/written), with the ability to inspire and motivate others, always leading by example.
- Excellent attention to detail and problem-solving abilities with a proactive approach to addressing challenges.
- Exceptional track record of delivering excellent customer service, managing close customer relations and promoting customer retention.
- A strong desire to actively pursue new business.
- Locally based in Mackay, QLD.
What makes us so unique:
When you join NB Industries, you won't just be joining a company, you will be joining a family. With our management team operating with an open door policy, we are never too far away or too busy for a chat. We spend around one third of our time at work, so why not make this a great place to be!
A locally grown organisation, we provide an enriching environment based on the foundations of positivity, growth, strength in relationships, promise in delivery, with quality outcomes and sharing the rewards.
What's next:
Let's start a conversation about your exciting future!
Click on the ‘Quick Apply’ icon, ensuring you attach a CURRENT CV.
Visit us at: https://nbindustries.com.au
We are unable to offer visa sponsorship for this role.
NB Industries is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
