Venue Duty Officer

Employment Status: Casual

Basketball WA are looking to employ Venue Duty Officers for casual work at the Bendat Basketball Centre.

Responsibilities:

• Presentation and safety of the facility 
• Reporting to co-workers and managers at the end of each shift with clear communication
• Assume responsibility for the facility including 8 courts, conference facility
• Front face of the Centre, greeting patrons
• Lead Emergency Response Procedures as required
• Enforcing rules of Centre ie Conditions of Entry, guidelines for court hire, etc.
• Security of building including locking and arming building. 

Duties include:

• Customer Service- greet and serve customers. 
• Complete physical tasks, such as setting up volleyball or netball equipment.
• Take phone calls
• Greet contractors
• Manage facility faults
• Input bookings as required in our booking system
• Take payments and complete end of day reporting 
• Inspect and prepare courts for play and competitions.
• Preparing and packing down of functions
• Complete duty checklists 
• Incident Reporting
• General cleaning duties 
• Stock take and record keeping 
• Monitor overall activity in the building at all times
• Selling Merchandise

Requirements for the role:

• Must be available Saturdays and/or Sundays (opening hours could be as early as 5:30am and closing hours could be as late as 1am- this is rarely the case, however.) 
• Good communication skills
• Good decision making skills
• Honest and responsible
• Prompt and reliable
• Must be able to work off of a checklist but also take initiative in identifying tasks to complete and have attention to detail
• Have own transport
• Able to work with minimal amounts of or no supervision 
• Professional
• Ability to follow procedures and update procedures with improvements where necessary
• Take initiative for problem solving 
• Be able to undertake some physical work such as setting of volleyball courts and functions. 
• Working with Children's Check (WWC)
• First Aid Certificate

Applications should address the duties and requirements of the position and forward to: *************@basketballwa.asn.au

Please contact Rachel Brooks to discuss the position on 0431 657 *** during normal business hours.