Verification Of Competency Support Officer

Verification of Competency Support Officer

About the branch

The Chief People Office delivers strategic people programs for the organisation including HR business partnering, workforce and culture initiatives, workplace and employee relations advice, learning and development, along with operational services such as payroll, recruitment and appointments, remuneration and benefits.

About your new role

Do you enjoy event scheduling and have outstanding customer service skills? This position works within the Verification Of Competency Delivery team, within Learning and Development and is responsible for interacting with City of Gold Coast employees to provide timely and responsive VOC support services.

We're looking for people who have:

This role is a perfect fit for someone who thrives in a fast-paced environment and is dedicated to the safety of our people and community. The key selection criteria include:

• Moderate to strong level of computer skills, experience using Chris21, ServiceNow, SharePoint is desired;
• Outstanding customer service, demonstrating flexibility and ability to communicate both professionally and casually;
• "Can do" attitude and ability to innovatively solve problems;
• A strong level of commitment to the operational needs of Local Government;
• Experience in Local Government, Registered Training Organisation, Event Scheduling, or Administration for outdoor workforce is desired.

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Hybrid office / work from home options
• Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.