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Form of workAt InterCare we have created a student-centred environment committed to developing high-quality support workers who make a difference in our Australian care community.
We are seeking a fun, energetic and passionate person who is a great communicator and loves a challenge. Joining our Work Placement team as Administration Officer you'll be a part of a dynamic team with a key focus on creating a great student experience throughout the student journey.
Located in Keysborough on a full-time basis, the core responsibility of the Work Placement Administration Officer is to support the coordination of student placement activities across Aged and Disability Services with an emphasis on customer service. You will enjoy speaking and engaging with people via telephone and email, have good attention to detail with a solutions focused mind-set,
To succeed in this position, you would possess a high level of organisational skills, exceptional written and verbal communication skills and the ability to work effectively with internal and external stakeholders. You are organised, have great time management skills and have exceptional attention to detail.
We are looking for a thorough, energetic and passionate person who is a great communicator and record keeper who can respond quickly to student needs and expectations changes to support them in their journey at InterCare Training.
Requirements:
- Ability and willingness to communicate on the phone
- Data entry integrity and accuracy
- A problem-solving and approach and energy
- Personable/Approachable demeanour
- Excellent Communication Skills – Written, phone and face-to-face interpersonal skills.
- Work well to deadlines
- Ability to multi-task where required and meet deadlines
- VETtrak knowledge or similar – not essential but preferable
- Advanced skills in MS Office, Adobe PDF (editable PDFs)
- Valid Driver’s Licence
- Willing to travel to other local training sites in need
Education and Experience:
- RTO Experience – highly regarded but not essential
- Experience in Student/Customer Support Roles.
We thank all candidates, however, only those candidates selected will be contacted.
