AddressMake a meaningful difference with us
Work as part of the Workplace team to provide exceptional customer and administration services that meet the needs of a broad range of stakeholders, including clients, employees, contractors, partner organisations and suppliers.
Please note, this is a full time, permanent role based in our Brisbane office.
Your part in our UnitingCare team
- Provide switchboard services across UnitingCare Queensland, including answering all incoming calls and directing them to the appropriate staff member / service group throughout the state.
- Visitor co-ordination including ‘meet and greet’ of clients, issuing building access cards and associated car-parking and sign-in requirements as required.
- Provide mail and courier services including sorting and distributing incoming mail, collection and franking of outgoing mail, receipt and co- ordination of incoming couriers, booking of outgoing couriers and ordering supplies when required.
- Book teleconference lines as requested.
- Co-ordinate UCQ pool car bookings ensuring relevant forms and lincence checks have been completed.
- Co-ordinate marketing banner bookings for internal and external events.
- Provide Board, ELT and Committee meeting assistance including support with set up and pack up of meetings.
- Provide events assistance including coordination of room bookings.
- Provide meeting and training room assistance including ensuring the rooms are clean and tidy, correct furniture and stationery is in each room, audio visual equipment is functioning and escalation of maintenance faults as required.
- Co-ordinate Wellness Room maintenance.
- Contribute to the UCQ 192 Ann Street Emergency Contact team by being a company Fire Warden and/or First Aid Officer.
What makes a difference for us?
- Reception experience ideally gained in a large office environment
- Competency with computer systems including MS Office suite.
- Knowledge and/or experience of event co-ordination would be an advantage but not essential.
- Exceptional customer service skills
- Excellent interpersonal skills with the ability to demonstrate emotional intelligence and empathy
- Good written and verbal communication skills
- Ability to work in a team environment with a strong work ethic
What makes a difference for you?
The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years.
- Flexible work arrangements to support work-life balance
- Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program
- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
- Career development opportunities to challenge yourself, grow and make a meaningful difference
Diversity & Inclusion
Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.
Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare as part of our commitment to reconciliation and building long term employment opportunities for First Nations peoples, would strongly encourage Aboriginal and Torres Strait Islander applicants for this position. You can learn more about UnitingCare's Reconciliation Action Plan here.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
