Customer Care Manager jobs in Alexandria, NSW

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CUSTOMER EXPERIENCE MANAGER

Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...

CompanyWorkfocus Australia
AddressSydney, NSW
CategoryCustomer Service
Date Posted a month ago See detail

Customer Experience Manager

Workfocus Australia

Sydney, NSW

Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...

Contiki Customer Experience and Contact Centre Manager

The Travel Corporation

Sydney, NSW

Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...

Customer Success Manager

Easyserv

Sydney, NSW

Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...

Customer Advocacy - Complaints Manager

Experis

Sydney, NSW

Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...

Customer Relationship Manager

Kairros

Sydney, NSW

Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage Customer Relationships to iden...

Customer Success Manager / Service Delivery Manager

Genesis It Recruitment

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Hybrid Working Arrangement. Take ownership of the end-to-end Service Delivery process, ensuring that all client requirements are met. Lead the Service Delivery efforts, collaboratin...

Customer Success Manager

The Onset

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Studio Manager/Customer Service Manager

Deer Ruby

Sydney, NSW

Studio Manager/Customer Service Manager to join our awesome Sydney-basedteam.Australian brand with a mission to create beautiful pieces that tell a story eachone is handmade with love by our team.Our Sydney studio is based in Ma...

Customer Service Manager

Healthshare Nsw

Sydney, NSW

Flexible work arrangements: varied start/finish times, part time work and job sharing where applicable Hybrid working:enjoy a combination of working from home and the office Great leave conditions:enjoy one day off each month as...

Customer Support Manager

Iag

Sydney, NSW

Extensive senior leadership experience in a large financial services organisation, with expertise in complaint management within the financial sector.. Demonstrated commitment to improving customer experience and preventing harm....

Facility Manager Aged Care

Healthcare Professionals Group

Sydney, NSW

Permanent

Drive the strategic direction of the village, including facility development and workforce planning. Serve as the primary point of contact for stakeholders, contractors, residents, resident committees, local community, and family...

Voice of Customer Program Manager

Canva

Sydney, NSW

Permanent

You'll develop a strong knowledge of Canva's products and features to be able to relate user feedback to the different experiences. You'll become deeply familiar with the different issues and requests our users express in their fe...

Product Manager, Customer OnBoarding

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

IT Customer Relationship Manager/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Permanent

Manage day to day Service Delivery activity across customers. Develop excellent working relationships with customers and become their go to person for post implementation requirements. Work with the team to ensure that contracts...

Customer Success Manager

Publift

Sydney, NSW

Permanent

A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. Were proud to be recognised as one of Austr...

Customer Success Manager

Teradata

Sydney, NSW

Permanent

Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...

Customer Relationship Manager

People2People

Sydney, NSW

$80,000 per year

Establishing and maintaining relationships between franchisees. Ability to identify and address learning needs for franchisees and students. Conduct follow-up consultations and provide recommendations for growth. Analysing centre...

Customer Implementation Manager

Gorgias

Sydney, NSW

Permanent

As the first point of contact, this role is instrumental in managing all aspects of customer relations post-sales stage.You will actively contribute to our mission of providing a white-glove onboarding experience, showcasing the v...

Customer Success Manager, Unit 42

Palo Alto Networks

Sydney, NSW

Permanent

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customers. Provide high touch/white glove customer outreach immediately pos...

Product Manager, Customer Self-Service Experience

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Youre a passionate Product Manager, driven to deliver exceptional customer outcomes. Weve transformed our ways of working to take our customer obsession to the next level. Together were delivering outstanding customer experienc...

Manager Customer Outcomes

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

Do work that mattersThe Customer Outcomes team is part of Group Customer Advocacy and Vulnerability (GCAV) within Customer and Community Advocacy (CCA).GCAV is the voice of our customers and communities making sure theyre heard,...

Associate Customer Account Manager

Nsw Health

Sydney, NSW

$122,850-139,559 per year

Demonstrated record of achievement in Customer Account Relationship Management in an ICT service environment, including relevant qualifications or equivalent demonstrated experience. This includes sound knowledge and experience in...

Customer Relations Manager

The Star Entertainment Group

Sydney, NSW

Permanent

Manage client relationships that grow our VIP patron database to increase The Star Entertainment's domestic market share. Develop customer-centric growth strategies that align to relevant compliance and statutory requirements. Ide...

Customer Service Manager - Industrial

Lead Group

Sydney, NSW

Managing customer orders, inquiries, complaints, and returns. Maintaining robust communication channels with customers, the sales team, and other stakeholders. Providing ongoing guidance and coaching to the Customer Service team t...

Customer Experience Manager

Ebos Group

Sydney, NSW

Opportunity to join a great team environment. Full Time Permanent Position. Join an ASX listed company. Current leadership experience involving the management of cross-functional teams including customer service and/or marketing....

Customer Excellence Manager

Wow Recruitment

Sydney, NSW

Approximately $150k to $170k + Super. A diverse and vibrant international environment Socialevents Hugegrowth trajectory Lead a 24/7 team of customer service representatives, including hiring, scheduling, training, coaching, mot...

Customer Excellence Manager

Wow Recruitment

Sydney, NSW

Approximately $150k to $170k + Super. A diverse and vibrant international environment Socialevents Hugegrowth trajectory Lead a 24/7 team of customer service representatives, including hiring, scheduling, training, coaching, mot...

Customer Success Manager

Generation-E

Sydney, NSW

Regularly engage contracted customers to be the voice of the customer inside Generation-e. Transition customers from projects to managed support. Ensure progression and escalation of high priority client activities. Understand you...

Customer Account Manager

Gybe Consulting

Sydney, NSW

Grow the existing customer base by establishing strong relationships and fostering customer loyalty. Handle day-to-day customer enquiries promptly and professionally, ensuring customer satisfaction. Manage Customer Accounts and co...

Customer Success Manager

Blueapache

Sydney, NSW

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...