Customer Retention Specialist jobs in Sydney, NSW

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CUSTOMER EXPERIENCE AND RETENTION SPECIALIST - WORK FROM HOME

Call and connect with all Provider+ members expiring to resign for another term. Ensure a 60% or higher retention rate each month. Assist with the development and implementation of member retention strategies to increase loyalty...

CompanyProvider Plus
AddressSydney, NSW
CategoryCustomer Service
Salary$70,000 - $75,000 a year
Job typePart time
Date Posted 2 months ago See detail

Customer Experience and Retention Specialist - Work From Home

Provider Plus

Sydney, NSW

$70,000 - $75,000 a year

Call and connect with all Provider+ members expiring to resign for another term. Ensure a 60% or higher retention rate each month. Assist with the development and implementation of member retention strategies to increase loyalty...

Customer Experience and Retention Specialist - Work From Home

Provider Plus

Sydney, NSW

Call and connect with all Provider+ members expiring to resign for another term. Ensure a 60% or higher retention rate each month. Assist with the development and implementation of member retention strategies to increase loyalty...

Customer Retention Manager | Retail Banking

Bendigo & Adelaide Bank

Sydney, NSW

Solid understanding of financial products, services, and industry regulations. Understanding and ability to foster a culture of high performance. In-depth knowledge of customer management practices to effectively manage customer i...

Home Loan Service and Retention Specialist

Athena

Sydney, NSW

Connect with future and existing Athena customers by phone, SMS and email. Build and maintain strong relationships with customers. Retain customers by articulating the value of Athenas products. Provide exceptional levels of serv...

Customer Banking Specialist - Yass

Commonwealth Bank Of Australia

Sydney, NSW

You are passionate about helping customers turn their financial dreams into reality. We are a customer and community focused network of branch colleagues. Together we can create brilliant customer experiences that matter. Part Tim...

Customer Service & Logistics Specialist

Kemin Industries Pte Ltd

Sydney, NSW

Ensure a high level of Customer satisfaction through timely and accurate communication, administration and documentation on Customer Services and Sales activities (internally and externally). Responsible for accurate order process...

Customer Marketing Specialist

Asahi Beverages

Sydney, NSW

Partner with the Customer Marketing manager in Joint Business Planning (JBP) with strategic customers. Input into key customer meetings, forums, and presentations: JBP/QBR, ranging & NPD opportunities, customer reviews, customer i...

Customer Service | Retentions | Growing Fintech Company

Wow Recruitment

Sydney, NSW

Fantastic opportunity to join an ASX listed and fast-growing FinTech company within ANZ! Friendly and sociable team, modern, spacious offices with ping pong table, food and drinks. Convenient CBD location. Commissions and bonuses....

Japanese Customer Service Specialist | Travel Industry

Alexander Associates

Sydney, NSW

Monday to Friday rotating shifts between 8am and 8pm. Shifts are 8.5 hours with 1 hour for lunch. One wekeend day every 3rd or 4th week with a day off in lieu. Servicing new and existing individual reservation requests from travel...

Customer Service Specialist

Beyond Bank

Sydney, NSW

Expressions of Interest. Customer Service Specialist Roles. Based in Hunter / Newcastle Region. Possess a team player attitude and perform general branch duties as part of your role. Provide a local customer owned banking experien...

Customer Banking Specialist - Narromine

Commonwealth Bank Of Australia

Sydney, NSW

You are passionate about helping customers turn their financial dreams into reality. We are a customer and community focused network of branch colleagues. Together we can create brilliant customer experiences that matter. Part Tim...

Customer Banking Specialist - Martin Place - 25 Hours Per Week

Commonwealth Bank Of Australia

Sydney, NSW

Great opportunity to join our flagship Martin Place Branch . Access to extensive employee benefits & discounts . Be part of a collaborative and high-performing culture . Monday-Friday: 11am-4pm. Have in-depth conversations with ev...

Customer Service Specialist- 3 month temp role!

Fusion Careers

Sydney, NSW

Dealing with inbound customer enquiries. Processing detailed customer orders. Manage installations and service issues. Troubleshooting basic technical enquiries. Freight and transport liaison as required. General administration/cu...

Customer Resolutions Specialist

Tyro

Sydney, NSW

Handle customer or prospect complaints (in accordance with RG271) and attempt to resolve all complaints to the customers satisfaction. Escalate any dissatisfied customers according to the IDR and EDR process. Ability to handle omn...

Customer Escalation Specialist - Uber

Uber

Sydney, NSW

making each member an eventual promoter of Uber. allowing you to learn every single day. Afternoon shift based: 11am-7pm. Weekends & holidays are required....

Customer Service Specialist

Metso

Sydney, NSW

Together, we will transform the business and drive the industry toward a greener future.Job posting end date: 05/12/2024IntroductionIn this position, you will report to the Manager Customer Service, Australia. What youll doThis r...

Customer Service Specialist

Coco Republic

Sydney, NSW

First call resolution of customer enquiries. Manage inbound and outbound enquiries via various communication channels. Navigate various ERP and CRM systems. Communicate with internal stakeholders to resolve customer enquiries acro...

Customer Care Specialist

Cuscal Limited

Sydney, NSW

Handle customer interactions via inbound and outbound calls, ensuring excellent customer service. Accurately and timely complete outputs from fraud detection systems, addressing all alerts and fraud cases as needed. Liaise with me...

Customer Support Specialist

Smartpay

Sydney, NSW

Answering escalated merchant queries, solve problems and close requests. Reviewing existing customers to identify risk of cancellation or opportunities for additional terminals. Help merchants understand our products/solutions and...

Customer Support Specialist

Assignar

Sydney, NSW

Remote-first role. Mission driven tech company. Fast growing, friendly and collaborative team. Experience as a Customer Support Specialist or similar CS role. Familiarity with the construction industry (a plus). Experience using z...

Customer Engagement Specialist / SDR

Reejig

Sydney, NSW

Permanent

Competitive salary and benefits package, including equity options. Flexible work hours and a fully remote work environment. Access to benefits such as Paid Parental Leave, and Work From Anywhere. Join a visionary company leading t...

Customer Service Specialist

Mayday Recruitment

Sydney, NSW

Permanent

Australia's favourite recruitment agency. We bring the Care Factor back into recruitment....

Customer Relations Specialist

Suncorp

Sydney, NSW

Permanent

The opportunity to make a genuine difference & contribution. 12-month contract opportunity based in Brisbane, Sydney or. Ensure accurate recording and maintenance of customer identification relevant to the resolution of complaints...

Customer Care Specialist

Lawpath

Surry Hills, NSW

Being the first point of contact and delivering excellent customer service via Live chat, email and over the phone. Collaborating with teammates to address and prioritise customer support needs. Assisting customers with various Le...

Customer Success Specialist

Green Recruitment Company

Sydney, NSW

Permanent

The ideal candidate will possess innovative decision-making abilities, excellent communication and process management skills, and a solid understanding of power markets and the energy transition. They will thrive in a dynamic and...

Customer Service Specialist

Masimo

Sydney, NSW

Permanent

Receive in stock replenishment orders. Physically check completion of all orders on arrival. Visually inspect, check completion of all orders, reporting defects or concerns to the Sales Operations Managers. Enter stock arrivals in...

Customer Service Specialist, Funding & Settlement Operations

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

As a values driven organisation, we nurture and support our people, through focusing on skill and talent development, collaboration, flexibility and internal promotion. Talk to us about how these arrangements might work in the ro...

Customer Retention Officer

Youi Insurance

Sydney, NSW

Professionally handle inbound customer calls with empathy and expertise. Enhance customer loyalty by delivering top-notch, personalised solutions. Identify and address the root causes of customer concerns. Collaborate with colleag...

Client Retention Specialist

Nobleoak

Sydney, NSW

Permanent

Customer service - Complete inbound and outbound calls to clients and address their needs, complaints, or other issues with products as required. Proactively engage via various channels to ensure customer education is supported, c...

Customer Specialist (Onsite)

Pet Circle

Sydney, NSW

enabling pet parents to enhance their pets' quality of life even further. growth mindset and a fast learner who makes things happen and is adaptable to change. you can compose thoughtful and personalised responses to customers. yo...