Customer Success Analyst jobs in New South Wales
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CUSTOMER SUCCESS ANALYST |KPMG ORIGINS
Responding to customer queries via our Intercom help centre in a timely and accurate way, via chat, email and the occasional training calls. Utilising digital tools such as Intercom, Tableau, Azure DevOps and the Microsoft suite o...
| Company | Kpmg |
|---|---|
| Address | Sydney, NSW |
| Category | Management |
| Salary | Permanent |
| Date Posted | 4 weeks ago See detail |
Customer Success Analyst |KPMG Origins
Kpmg
Sydney, NSW
Permanent
Responding to customer queries via our Intercom help centre in a timely and accurate way, via chat, email and the occasional training calls. Utilising digital tools such as Intercom, Tableau, Azure DevOps and the Microsoft suite o...
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Senior Customer Success Analyst
Stake
Sydney, NSW
Permanent
End to end ownership of customer communication from handling inbound enquiries via tickets, socials, chat and calls to occasional outbound calls for information, retention, cross- and up-selling (no sales cold calling). Assess com...
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Customer Success Manager
Easy Payroll Global
Caringbah, NSW
Developand execute data-driven retention strategies, fostering long-term relationshipsto increase CLTV and drive revenue growth. Collaborate within growth pods to ensure a seamless handover from sales to ongoing client success, ad...
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Customer Success Manager
Bluefit
Moss Vale, NSW
Welcoming new and existing members. Training new staff on how we operate. Responding to customer queries by phone or in person. Ensuring the reception area is tidy and welcoming. Following up outstanding debtors. Pro-actively mark...
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Technical Customer Success Manager
Samsung
Sydney, NSW
Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...
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Customer Success Manager
Quantaco Pty Ltd
Sydney, NSW
Collaborate directly with our clients by providing on-site and remote training to our clients, acting as a source of assistance from an operational perspective.. Drive client adoption of our technology and support change manageme...
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Service Delivery Manager - ITIL | Customer Success
Genesis It Recruitment
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management functions, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...
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Customer Success Manager, Sydney
Notion International
Sydney, NSW
Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define Customer Success by working closely with a global team. Drive adoption, re...
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x3 Customer Success Representative - based on locations NSW, VIC, and QLD
Autograb
Sydney, NSW
Strong customer service orientation with an ability to build rapport and trust with clients. Experience using CRM software and associated process. Familiarity with sales analytics and reporting tools. SaaS Account Management exper...
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Customer Success Manager
Shiftcare
Sydney, NSW
You will be measured on how successful and healthy your clients are based on Product Usage Metrics, Net Revenue Retention, and Churn Rate. Job Security: Rest easy with stable ownership and meticulous team growth management, buildi...
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Customer Success Manager
Epg Payroll And Hr Pty Ltd
Sydney, NSW
Your efforts directly contribute to increased customer lifetime value (CLTV) and sustainable revenue growth, positioning Deliverect for success on both regional and global scales. Champion presentations and reports that showcase...
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Customer Success Manager
Instant
Sydney, NSW
Serve as the primary point of contact for existing customers, driving satisfaction. Manage all post-sales activity and enterprise customers through strong relationship-building, product knowledge, planning and execution of their b...
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Customer Success Manager, FranConnect
World Manager Pty Ltd
Sydney, NSW
Serve as the dedicated Customer Success Manager for your assigned book of business. Be a product expert and provide key client stakeholders strategic and tactical guidance that drives product adoption, usage and value. Lead regula...
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Customer Success Manager
Easyserv
Sydney, NSW
Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...
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Vp of Customer Success
Ethos Beathchapman
Sydney, NSW
Develop long-term Customer Success strategies aligned with company goals. Identify opportunities for upselling services and drive revenue growth. Develop retention strategies to increase customer satisfaction and loyalty. Analyse...
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Customer Success Manager
Https:/Www.bebee.com/Join
Newcastle, NSW
I can write fiction, whether it be good, bad or indifferent is not the question here and is not for me to judge. Although I will probably be in judgement and critical-eye mode in Stage 3 - 5. I can finish a big project in a very...
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Inside Sales and Customer Success Coordinator
Mathspace
Haymarket, NSW
Interested in getting a start with a mission-driven tech start-up which is focused on improving maths education globally? Mathspace is an edtech company that is rethinking how we teach and learn mathematics. We also need your help...
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Customer Success Manager / Service Delivery Manager
Genesis It Recruitment
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Hybrid Working Arrangement. Take ownership of the end-to-end Service Delivery process, ensuring that all client requirements are met. Lead the Service Delivery efforts, collaboratin...
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Customer Success Manager
The Onset
Sydney, NSW
Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...
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Customer Success Partner
Manpowergroup
Sydney, NSW
Up to AU$37.95 per hour + Plus Superannuation
Keen client relationship/ account management/ customer service focus. Strong numerical and analytical skills, financial services experience preferred. Excellent communicator- verbal and written. Highly collaborative & team orienta...
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Customer Success Specialist
Hipages Group
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...
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Customer Success Specialist
Standards Australia
Sydney, NSW
Answer incoming phone calls, emails and webform enquiries regarding purchasing products, billing issues, product problems, service questions and general customer concerns/queries or complaints. Responsible for maintaining a high l...
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Customer Support Analyst - Financial Planning (Entry Level)
Iress
Sydney, NSW
Provide a first point of contact for all inbound communications. Log and document all client incidents and requests in line with defined standards. Actively listen, probe and analyse incident information to ensure all pertinent in...
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Customer Success Manager
Publift
Sydney, NSW
Permanent
A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. Were proud to be recognised as one of Austr...
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Customer Success Manager
Teradata
Sydney, NSW
Permanent
Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...
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Customer Insights Analyst
Newcastle Greater Mutual Group
Newcastle, NSW
Coordination of customer and market research programs, including Market Sentiment Surveys, Brand Health Programs, Strategic CX Sentiment Surveys, and various CX Survey Programs. Engage in Customer Insights & Experience activities...
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Customer Success Manager, Unit 42
Palo Alto Networks
Sydney, NSW
Permanent
Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customers. Provide high touch/white glove customer outreach immediately pos...
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Customer Success Specialist
Kristina Neves
Sydney, NSW
Permanent
Your new company Exciting new opportunity to work for one of Autralia's leading telecom companies within their Customer Success team on an initial 6-month contract!Your new role As a Customer Success Specialist, your duties will i...
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Customer Success Associate | Graduate
Sap Fioneer
Sydney, NSW
Permanent
Bachelor/Masters in Information Technology, Computer Science, Software Engineering, or a related field. Strong problem-solving and communication skills. Proactive attitude for remote work and willingness to learn in a fast-paced...
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Senior Business Analyst, Customer Product Owner
Ncr Corporation
Sydney, NSW
Gather customer requirements and conduct analysis on high-level requirements. Provide retail industry knowledge to business and technical team members. Evaluate proposed change requests to existing solutions to identify potential...
4 days ago seen See more...
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