Customer Success Lead jobs in Melbourne, VIC
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CUSTOMER FULFILMENT OPERATIONS LEAD
Ensuring the delivery of day-to-day site gains/loss (transfers), movers and life support processes including exception management, ensuring accuracy and compliance with industry standards and regulations. Developing and maintainin...
| Company | Shell Energy |
|---|---|
| Address | Melbourne, VIC |
| Category | Accounting & Finance |
| Date Posted | just now See detail |
Customer Fulfilment Operations Lead New
Shell Energy
Melbourne, VIC
Ensuring the delivery of day-to-day site gains/loss (transfers), movers and life support processes including exception management, ensuring accuracy and compliance with industry standards and regulations. Developing and maintainin...
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Customer Success Manager New
Noggin
Melbourne, VIC
You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...
8 hours ago seen See more...
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Customer Success Manager New
Teradata Group
Melbourne, VIC
Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...
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Customer Success Manager - Australia New
Sitetracker
Melbourne, VIC
Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...
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Lead Customer Service Representative New
Oilandgasjobsearch.com
Melbourne, VIC
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Customer Success Manager Lead, APAC
Upguard
Melbourne, VIC
Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...
2 months ago seen See more...
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Customer Success Manager
Blueapache
Melbourne, VIC
$85,000-90,000 per year
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
4 days ago seen See more...
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Technical Customer Success Consultant. New
Ordermate
Port Melbourne, VIC
Liaising with customers, stakeholders and staff regarding our customers' technical queries. Focus on solving enquiries in the best interest of our customers and in a timely manner. Ensuring customers are happy with the support pro...
13 hours ago seen See more...
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Enterprise Customer Success Manager - ANZ (Melbourne based)
Cyberark
Melbourne, VIC
Permanent
Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...
6 days ago seen See more...
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Customer Success Manager
Pointer Strategy
Melbourne, VIC
Permanent
Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...
a week ago seen See more...
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Customer Success Manager - ANZ (Melbourne based)
Zoom
Melbourne, VIC
Permanent
What you can expectAbout the TeamWhat were looking forExperience of working in a Customer Success role within the SaaS/UCaaS or CCaaS industryHave experience in Customer AdvocacyHave a proven track record of customer retention an...
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Customer Success Manager
Trustpilot
Melbourne, VIC
Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...
2 weeks ago seen See more...
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Customer Support Team Lead
Xplor
Melbourne, VIC
$80,000-86,000 per year
Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...
5 days ago seen See more...
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Customer Service & Admin Team Lead
True Rewards
Kensington, VIC
Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...
2 days ago seen See more...
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Customer Success Manager
Fujifilm Business Innovation
Melbourne, VIC
Exciting opportunity to join a market-leading global organisation. Thrive in a dynamic workplace where innovation and initiative is valued. Roles based out of Canberra, Brisbane, Sydney and Melbourne. Align account strategy wit...
2 weeks ago seen See more...
Lead, Customer Relations
Iag
Melbourne, VIC
Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We're passionate about social issues, walk the talk on sustainability and strive to do more than...
2 weeks ago seen See more...
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Customer Success Manager
Swoop Aero
Melbourne, VIC
$90,000-115,000 per year
As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...
3 weeks ago seen See more...
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Customer Service Team Lead
Nextdc Limited
Melbourne, VIC
First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...
2 weeks ago seen See more...
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Customer Propositions Strategy Lead
Energy Australia
Melbourne, VIC
Strategy development for new and existing Customer Propositions based on data-driven customer insights.. Leading and driving residential Customer Propositions and offers for core energy plans.. Leading a team who focus on the...
2 weeks ago seen See more...
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Customer Service Team Lead - Life & Super Contact Centre
Australian Unity
Melbourne, VIC
Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...
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Lead, Customer Relations
Iag
Melbourne, VIC
Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...
3 weeks ago seen See more...
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Customer Success & Quality Assurance Manager
Adflex Marketing
Richmond, VIC
# 1 - You must be a superstar with a can-do, team player attitude! Experience in a fundraising direct sales agency, fundraising agency and/or a direct sales agency is preferable. Strong attention to detail and process-oriented. H...
2 weeks ago seen See more...
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Customer Success Specialist
Asahi Beverages
Melbourne, VIC
Permanent
Maintain and Grow Distributions: Drive growth in our Inside Sales Universe. Sell In Game Plan/NPD Initiatives: Promote new product development initiatives to your Inside Sales Universe and support field teams with gap closing init...
4 weeks ago seen See more...
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Customer Success Launch Intern
Crowdstrike
Melbourne, VIC
Training
Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career...
4 weeks ago seen See more...
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Customer Success Manager
Trellix
Melbourne, VIC
You will be considered the lead customer liaison for strategic accounts Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy, technical envir...
4 weeks ago seen See more...
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Customer Resolution Tribe Performance Lead
Anz
Melbourne, VIC
In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities Responsible for tracking performance & value realisation from the investments ensuring a...
3 weeks ago seen See more...
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Customer Success Consultant
Phocas Software
Melbourne, VIC
$85,000-113,000 per year
experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...
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Customer Success Manager
Relx
Melbourne, VIC
Developing new relationships and being a trusted advisor to clients. Facilitate product development and identify requirements in relation to organizations ambition - navigate customer queries with relevant internal stakeholders....
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SMB Customer Success Manager
Darktrace
Melbourne, VIC
Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...
2 months ago seen See more...
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Customer Success Manager
Salesforce
Melbourne, VIC
Be the trusted point of contact for Marketing Cloud Signature customers.. Craft and implement a tailored Success Path, managing the Signature experience and customer health.. Forge strong bonds with customer IT and business leader...
2 months ago seen See more...
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