Customer Success Lead jobs
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SENIOR OPERATIONS LEAD - CUSTOMER SERVICE
Shaping the landscape of customer relations by leading a dedicated team to ensure exceptional user satisfaction. Driving strategic planning, execution, and enhancement of operations to exceed user expectations through data-informe...
| Company | Canva |
|---|---|
| Address | Sydney, NSW |
| Category | Customer Service |
| Date Posted | a month ago See detail |
Senior Operations Lead - Customer Service
Canva
Sydney, NSW
Shaping the landscape of customer relations by leading a dedicated team to ensure exceptional user satisfaction. Driving strategic planning, execution, and enhancement of operations to exceed user expectations through data-informe...
a month ago seen See more...
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Customer Experience Lead
Australian Bureau Of Statistics
Belconnen, ACT
analyse data from these channels to provide the customers perspective. collaborate with internal partners, stakeholders and business areas to identify opportunities for improvement and measure the success of changes designed to i...
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Customer Service Officer - Success
Bank Of Queensland
Success, WA
Teller duties including general enquiries, account opening/closing, deposits, withdrawals. Floor walking and initiating quality conversations with customers. Booking interviews. Inbound and outbound calling to maintain and build c...
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Customer Service & Admin Team Lead
True Rewards
Kensington, VIC
Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...
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Customer Experience Lead (APS 6) - Client Management Section
Australian Bureau Of Statistics
Australia
$92,210-104,135 per year
APS 6: $92,210 -$104,135 (plus 15.4% super. location: Brisbane, Canberra, Geelong, Melbourne or Sydney. permanent position; full-time or part time hours; flexible working arrangements. analyse data from these channels to provide t...
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Customer Service Lead
Water Corporation
Perth, WA
Permanent
Permanent position. Based in Balcatta. Skip the inner city traffic. $112,195 plus 11% Super. Multi-channel contact centre. Utilise your strong coaching and management skills to Lead and coach our teams. Drive peoples productivity...
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Customer Support Team Lead
Xplor
Melbourne, VIC
$80,000-86,000 per year
Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...
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Project Lead, Online Engagement and Student Success
The University Of Adelaide
Adelaide, SA
$106,561-119,550 per year
Proficient project management skills. Previous experience in, or familiarity with the higher education sector. Experience in enquiry, contact centre and/or admissions and/or student support and retention management systems and pro...
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Partner Go To Market Deal Lead, Strategic Customer Engagements (SCE)
Amazon
Sydney, NSW
Permanent
Act as trusted advisor and thought leader in the development of the strategy and execution of the GTM deal cycle (strategy, structuring, negotiation, and closure) for strategic, complex, or highly competitive partner and channel o...
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Customer Account Lead
Aurizon
Brisbane, QLD
Develop, enhance and maintain trusted customer relationships. Draft and manage all commercial documents between Aurizon Network and the customers within your portfolio. Management of customer infrastructure project enquiries and c...
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AO5 Customer Support Desk Lead
Precruitment
Cairns, QLD
Working in Government Agency. Immediate start date - 6 month temporary assignment. Great $$$. 3+ years managing a Customer Support Desk, preferably IT/Software related. Can start immediately. Great attitude and team player....
2 months ago seen See more...
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Lead, Customer Relations
Iag
Melbourne, VIC
Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We're passionate about social issues, walk the talk on sustainability and strive to do more than...
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Customer Service Team Lead
Optimal Recruitment
Warriewood, NSW
Permanent Full-Time Role. Based in Warriewood with parking on site. Excellent salary package $116,500 including bonus + Super. Manage the day-to-day activities of the Customer Service Team, including Trade Counter Sales. Answering...
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Customer Service Team Lead (Roadside Assistance)
Racv
Noble Park North, VIC
Drive a customer experience-first approach across all touchpoints and channels. Maintain strong and lasting member/customer relationships through timely inbound contact initiatives. Deliver all departmental KPIs, achieving deadli...
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Customer Service Team Lead
Nextdc Limited
Melbourne, VIC
First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...
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Planning Lead - Customer Service
Ticketmaster
Collingwood, VIC
Use statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.. You will be the direct line manag...
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customer Service Team Lead (Roadside Assistance)
Racv
Noble Park, VIC
Melbourne, Victoria | RACV Noble Park Office. Ultimate work-life balance with our enticing hybrid model. Don't miss out! Applications close 10th May 2024. Drive a customer experience-first approach across all touchpoints and chann...
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Customer Service and Sales Lead
Accredited Power Saver Co Pty Ltd
Adelaide, SA
A friendly and professional telephone manner. Eagerness to cultivate top-notch Customer Service skills. Enjoyment in engaging with customers and fostering relationships. Strong verbal and written communication prowess. Swift and a...
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Customer Propositions Strategy Lead
Energy Australia
Melbourne, VIC
Strategy development for new and existing Customer Propositions based on data-driven customer insights.. Leading and driving residential Customer Propositions and offers for core energy plans.. Leading a team who focus on the...
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- View all Energy Australia jobs - jobs in Melbourne, VIC
Customer Service Team Lead - Life & Super Contact Centre
Australian Unity
Melbourne, VIC
Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...
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Lead, Customer Relations
Iag
Melbourne, VIC
Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...
2 months ago seen See more...
- View all Iag jobs - jobs in Melbourne, VIC
Customer Account Lead
Aurizon
Brisbane, QLD
Permanent
Develop, enhance and maintain trusted customer relationships. Draft and manage all commercial documents between Aurizon Network and the customers within your portfolio. Management of customer infrastructure project enquiries and c...
2 months ago seen See more...
- View all Aurizon jobs - jobs in Brisbane, QLD
Customer Resolution Tribe Performance Lead
Anz
Melbourne, VIC
In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities Responsible for tracking performance & value realisation from the investments ensuring a...
2 months ago seen See more...
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Customer Service Team Lead
Nextdc
Melbourne, VIC
Permanent
First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. Manage last minute shift changes, sourcing solutions to cover un...
2 months ago seen See more...
- View all Nextdc jobs - jobs in Melbourne, VIC
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