Customer Success Lead jobs
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CUSTOMER SUCCESS LEAD
Act as the primary point of contact for stakeholders in the region. Own Customer Success and after-sales process to ensure sustainable growth. Respond to customer inquiries and provide support via email, phone, and chat. Troublesh...
| Company | Aspire Software |
|---|---|
| Address | Australia |
| Category | Accounting & Finance |
| Salary | Permanent |
| Date Posted | 4 weeks ago See detail |
Customer Success Lead
Aspire Software
Australia
Permanent
Act as the primary point of contact for stakeholders in the region. Own Customer Success and after-sales process to ensure sustainable growth. Respond to customer inquiries and provide support via email, phone, and chat. Troublesh...
4 weeks ago seen See more...
- View all Aspire Software jobs
Customer Success Engineer New
Neara
Sydney, NSW
Drawing on your deep engineering knowledge, meet with customers to discuss their unique problems and proactively develop commercially viable, pragmatic and sound solutions to help solve these in our software platform. Strategise w...
4 hours ago seen See more...
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Customer Success Manager New
Objective Corporation
Sydney, NSW
Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...
7 hours ago seen See more...
- View all Objective Corporation jobs - jobs in Sydney, NSW
Customer Success Manager New
Blueapache
Sydney, NSW
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
8 hours ago seen See more...
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Adoption Customer Success Manager New
Culture Amp
Sydney, NSW
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
8 hours ago seen
Customer Success Manager New
Efinancialcareers
Sydney, NSW
This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...
8 hours ago seen See more...
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Senior Customer Success Manager - FinTech New
Dext Pte Ltd
Sydney, NSW
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
8 hours ago seen See more...
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Customer Success Manager New
Five By Five
Burleigh Heads, QLD
Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...
8 hours ago seen See more...
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Director, Customer Success New
Neara
Sydney, NSW
Lead the Customer Success team, from building the department to developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. Ensure customer projects are...
8 hours ago seen See more...
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Adoption Customer Success Manager New
Culture Amp
Melbourne, VIC
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
8 hours ago seen
Customer Success Officer New
Knotwood
Stapylton, QLD
Develop and maintain a thorough knowledge of Knotwoods manufacturing capabilities, product range and services with the ability to provide quotes and direct sell within Knotwood guidelines Provide quality and efficient customer s...
8 hours ago seen See more...
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Customer Success Manager Hybrid New
Tpg Telecom Group
Australia
ITIL Certified V3 or V4 (preferred),. Previous experience in similar roles, either with a Technology MSP, systems integrator,. Proven relationship management skills within customer and leadership team environments,. Ability to dea...
11 hours ago seen
Service Delivery Manager - ITIL | Customer Success New
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...
14 hours ago seen See more...
Director of Customer Success
Wdci
Caloundra, QLD
Based on the Sunshine Coast in Australia, our office is in Caloundra. To lead our PMO and Support teams to deliver quality solutions for our customers and maintain a high level of Customer satisfaction. Based in our Caloundra offi...
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Customer Success Manager (Customer Success) (Blockchain)
Crypto Recruit
Sydney, NSW
Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...
2 days ago seen See more...
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Junior Customer Success Specialist
Wolters Kluwer
Macquarie Park, NSW
Proactively manage all aspects of the subscription renewal cycle for Wolters Kluwer customers. Participate in group training sessions for customers to maximize the value realization of their investment and mitigate churn. Identify...
2 days ago seen See more...
- View all - jobs in Macquarie Park, NSW
Customer Success Specialist - The BEST CS role in Australia!
Justified Talent
Adelaide, SA
Work with entrepreneurs on a mission, every day. Literally work from anywhere in this beautiful country!. $70-$80K, plus super plus incentives. A quick and adaptive learner. Very articulateand very comfortable discussing business...
2 days ago seen See more...
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Customer Success Specialist
Acumen Data
Adelaide, SA
As a Customer Success Specialist, you will be responsible for training and supporting clients on how to use our Complete Automated Accounts Payable Solution, a cloud-based solution that automates invoice processing, approval workf...
2 days ago seen See more...
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Customer Relationship Lead - NDIS New
Healthcare Australia
Tamworth, NSW
Champion HCA within the New England Communityto enhance HCAs presence. Collaborate on marketing campaigns with our dynamic State Team. Represent HCA at industry events and forums. Build your knowledge and understanding of the sec...
3 hours ago seen
Customer Support Lead - Xetta New
Nelnet International
Wheelers Hill, VIC
Work with a fun, vibrant, and supportive team. Access to ongoing training and development opportunities to enhance your skills. Work in a supportive atmosphere with open communication and teamwork. Lead a team that directly influ...
8 hours ago seen See more...
- View all - jobs in Wheelers Hill, VIC
VP of Customer Experience Practice Lead New
Gentrack Ltd
Melbourne, VIC
.. Read more About the roleThe OpportunityThe VP, CX lead plays a crucial part in driving transformative change within the in the company towards outside-in view of the Customer Experience.Your role extends beyond conventional bou...
8 hours ago seen See more...
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Customer Advocate - Team Lead New
Michael Page
Subiaco, WA
Oversee customer call resolution and general account enquiries. Coordinate and oversee the day-to-day transactional processes. Ensure the Customer Advocates understand and execute requirements of dedicated client contracts. Ensure...
8 hours ago seen See more...
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Senior Operations Lead - Customer Service New
Airtree
Sydney, NSW
Full-time. Recruitment type: Permanent. Shaping the landscape of customer relations by leading a dedicated team to ensure exceptional user satisfaction. Driving strategic planning, execution, and enhancement of operations to excee...
8 hours ago seen See more...
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Operations Team Lead (Customer Success Team)
Fusion5
Melbourne, VIC
Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...
3 weeks ago seen See more...
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Expression of Interest - Customer Success Manager
Marlee
Australia
Permanent
Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...
2 days ago seen
Customer Success Manager
Objective
Sydney, NSW
Permanent
Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...
2 days ago seen See more...
- View all - jobs in Sydney, NSW
Customer Success Manager
Pagerduty
Sydney, NSW
Permanent
Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...
4 days ago seen See more...
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VP of Customer Experience Practice Lead
Gentrack
Melbourne, VIC
Permanent
Respect for the planet. Respect for our customers and. Respect for each other. Leadership skills, ability to work at pace, with an innovative mindset that enables and ensures the creation of a new revenue stream. A strong commerci...
2 days ago seen See more...
- View all - jobs in Melbourne, VIC
Customer Success Manager
Five By Five
Gold Coast, QLD
Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...
7 days ago seen See more...
- View all - jobs in Gold Coast, QLD
Customer Success Manager
Standards Australia
Sydney, NSW
Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...
7 days ago seen See more...
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