Customer Success Manager jobs in New South Wales

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CUSTOMER SUCCESS MANAGER

Customer Success and Growth: Develop roadmaps and strategies to accelerate customers' strategic direction, track goals and progress, and identify opportunities for improvement. Ownership: Take ownership of your Book of Business, m...

CompanyOkta
AddressSydney, NSW
CategoryManagement
Date Posted 4 weeks ago See detail

Customer Success Manager

Okta

Sydney, NSW

Customer Success and Growth: Develop roadmaps and strategies to accelerate customers' strategic direction, track goals and progress, and identify opportunities for improvement. Ownership: Take ownership of your Book of Business, m...

Customer Success Manager

Procore Technologies, Inc.

Sydney, NSW

Gain a strong understanding of best practices relevant to retaining and growing accounts within a personal portfolio while mitigating risk. Develop and execute on-account strategies for mid-market accounts while working alongside...

Customer Success Manager

Procore Technologies

Sydney, NSW

Gain a strong understanding of best practices relevant to retaining and growing accounts within a personal portfolio while mitigating risk. Develop and execute on-account strategies for mid-market accounts while working alongside...

Customer Success Manager

Procore

Sydney, NSW

Youll be instrumental in creating long-lasting partnerships and delivering custom ROI analysis for your client base. Youll deliver industry and technology thought leadership while encompassing Procores values of Openness, Optim...

Associate Customer Success Manager

Morningstar, Inc.

Sydney, NSW

You will be primarily evaluated on the retention of your client book, so proactive activity to promote product usage and engagement to help advice businesses integrate our research into their workflow will be key to your success....

Associate Customer Success Manager

Morningstar Inc.

Sydney, NSW

Join a diverse community of great people who support their peers and their communities. We give our employees opportunities to grow from early career to experienced hires-and you can build a career that matters at Morningstar. We...

Customer Success Manager

Morningstar, Inc.

Sydney, NSW

About you: The ideal candidate will have Australian financial planning experience or willingness to learn, with an emphasis on CRM implementation and adaption, stakeholder management and client engagement. Develop account strategi...

Customer Success Manager

Morningstar Inc.

Sydney, NSW

Join a diverse community of great people who support their peers and their communities. We give our employees opportunities to grow from early career to experienced hires-and you can build a career that matters at Morningstar. We...

Customer Success Manager

Propeller

Surry Hills, NSW

Supporting your customers across each phase of the customer lifecycle, from post-sale introductions, kicking-off the relationship, onboarding and training, using the platform to measure and analyze survey data across multiple work...

Customer Success Manager (10mth Fixed Term)

Diligent

Sydney, NSW

Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...

Customer Success Manager, Enterprise (CSM)

Nearmap

Barangaroo, NSW

Act as the primary owner of renewals, working closely with Account Managers to achieve 95% retention or above per quarter and per annum. Drive Customer Success through onboarding, product adoption, and growth initiatives to maximi...

Customer Success Manager

Pure Storage Inc.

Sydney, NSW

For ten straight years, Gartner has named Pure a leader in the Magic Quadrant. Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score that is the highest in the industry. I...

Customer Success Manager, APAC

Bigtincan

Sydney, NSW

Act as an Implementation Specialist during onboarding, training, and monitoring the management of projects to ensure deadlines are met and launches are successful. Provide project status reports as needed to customers and internal...

Associate Customer Success Manager

Morningstar

Sydney, NSW

If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Cod...

Senior Data Customer Success Manager

S2M Digital

North Sydney, NSW

Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...

Customer Success Manager - APAC

Novum Global

Sydney, NSW

Permanent

Build trusted relationships with key stakeholders at all levels within targeted prospects and existing clients;. Support deal close by overseeing the establishment and successful administration of Proofs of Concept and facilitated...

Associate Customer Success Manager

Lifeworks

Sydney, NSW

Permanent

Achieve identified revenue and growth targets. Respond to client inquiries & service requests pertaining to their programs and services. Responsible for the execution of client contracts and programs. Responsible for program gover...

Customer Success Manager

Salesforce

Sydney, NSW

Permanent

They develop deep relationships with their customers team members and pair that with relevant industry knowledge to improve implementation health. This role will partner across Salesforce to provide a unified Signature experience...

Customer Success Manager - Legal Software (AI)

Novum Global

Sydney, NSW

Permanent

You're a conversational maestro, able to translate tech-speak into human-speak. You've got an empathetic ear, always ready to listen and solve problems. You're intrigued by AI and how it can solve real-world challenges. You're a s...

Customer Success Manager

Blueapache

Sydney, NSW

$75,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Gain a detailed understanding of your assigned client base, their business drivers and objectives, and the wider industry they bel...

Customer Success Manager - Remote

Loving Life Now

Sydney, NSW

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

Senior Customer Success Manager, Company Registry

Atlamgroup

Sydney, NSW

Posted: 08/03/2024 Closing Date: 12/04/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Customer Success About Us Automic Group brings together modern purpose-built technology with a dynamic and experienced tea...

Customer Success Manager

Procore Technologies

Sydney, NSW

Gain a strong understanding of best practices relevant to retaining and growing accounts within a personal portfolio while mitigating risk. Develop and execute on-account strategies for mid-market accounts while working alongside...

Customer Success Manager - Unit 42

Palo Alto Networks

Sydney, NSW

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customersProvide high touch/white glove customer outreach immediately post...

Customer Success Manager

Complispace

Sydney, NSW

Build strong, long-term relationships with customers using effective communication and efficiently resolving issues to individual needs.Evaluate risk management for each customer by analysing internal metrics data (Power BI) and...

Customer Success Manager

Datamesh

Sydney, NSW

Guide customers through onboarding for effective product usage and desired outcomes.. Establish regular communication to understand and address customer needs, challenges, and opportunities.. Provide proactive support, share res...

Customer Success Manager (APAC)

Hudl

Sydney, NSW

Develop strong customer relationships. Youll maximize satisfaction across a group of accounts and become a trusted partner for your customers. Be involved in all aspects of support and account management. Youll demonstrate the...

Customer Success Manager, Specialized Product Delivery (SPD), Advisors Client Services

Mastercard

Sydney, NSW

Abide by Mastercard's security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

Senior Customer Success Manager

Hubspot

Sydney, NSW

Senior Customer Success ManagerThere's this notion that to grow a business, you have to be ruthless. That's why we've created an ecosystem uniting software, education, and community to help businesses grow better every day.Why Vis...

Customer Success Manager-APAC

Searchspring

New South Wales

Manage key relationships with current Searchspring customers to drive product adoption, optimisation, and uncover opportunities for an improved user experience Drive retention and growth with current Searchspring customers by unde...