Desk Analyst jobs in New South Wales

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SERVICE DESK ANALYST

Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...

CompanyFleetpartners
AddressSt Leonards, NSW
CategoryCustomer Service
Date Posted a month ago See detail

Service Desk Analyst

Fleetpartners

St Leonards, NSW

Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...

Service desk Analyst

Boundary Consulting Pty Ltd

Haymarket, NSW

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

ITDS Service Desk Analyst Casual

Uts College

Sydney, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

ITDS Service Desk Analyst

Uts College

Sydney, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

Service Desk Analyst

Paxus

Sydney, NSW

Deliver outstanding customer service by effectively responding to user queries and technical support requests via phone, email, and tickets. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardwar...

Service Desk Analyst/Technical Support Officer - Fujitsu

Chandler Macleod Group

Sydney, NSW

General troubleshooting of PCs, notebooks, desktop peripherals and mobile devices (Mobile phones and tablets) to resolve or engage warranty/replacement equipment back to the vendor. Perform/provide department/managers, facility an...

Service Desk Analyst

Pickles Auctions

Sydney, NSW

Why Choose Pickles?- Hybrid work model- Stable and positive workplace environment with a supportive team and culture- Comprehensive training and development opportunitiesAbout the RolePickles is seeking a customer service-oriented...

Service Desk Analyst

Fleetpartners

New South Wales

$75,000-80,000 per year

Answer calls to the internal Technical Support phone line. Troubleshoot and resolve level 1 IT issues. Escalate tickets to the level 2/3 IT support staff when required. Triage tickets submitted to through the companys Jira Servic...

Service Desk Analyst

The University Of Newcastle

Newcastle, NSW

Permanent

Excellent attention to detail. Good communication, interpersonal, and organisational skills. A high level of literacy and numeracy. A passion for delivering high quality IT support. A working knowledge of delivering IT systems and...

Senior Service Desk Analyst

Singtel

Sydney, NSW

Permanent

Solid work experience in an outsourced Help / Service Desk environment;. Proven experience in commercial call logging tools such as Service Now, CA Service Desk;. Proven experience in delivering exceptional customer service with d...

Service Desk Analyst

Chandler Macleod Group

Wellington, NSW

Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...

Service Desk Analyst II

L.e.k. Consulting

Sydney, NSW

Troubleshooting of routine hardware and software issues handled courteously and expeditiously. Answering and appropriately handling customer support requests via walk ups, phone, e-mail, voice mail, and instant messaging. Updati...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

$80,000-$90,000 + super. Permanent Position. Sydney CBD location. Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Main...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Analyst (Remote All NSW)

Prvidr

Sydney, NSW

Were an Aussie company established in 2015 with the express purpose of supporting modern, innovative business models using technology and know-how that builds capability and creates opportunity for our clients. Your Responsibilit...

Service Desk Analyst

Hays Recruitment

Parramatta, NSW

Provide 1st and support some level 2. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and management as required.. Escala...

Level 1 Help Desk Analyst

Vetpartners

Macquarie Park, NSW

Provide first-level technical support to users via phone, email, or chat. Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and software applications. Assist with password resets, accoun...

Service Desk Analyst

Talent International

Newcastle, NSW

Troubleshoot and resolve a variety of technical issues for staff. Provide exceptional customer service through phone, email, and in-person support. Document procedures and solutions for future reference. Contribute to a positive a...

Graduate Service Desk Analyst

It Services Firm

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors.. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates.. Respond to requests for techni...

IT Service Desk Analyst

Mosaic Brands Ltd

Rosebery, NSW

Immediate start! Permanent role, Rosebery location, close to transport links and great local cafes. Provide support to internal users and ensure infrastructure requests are addressed efficiently. Apply your strong communication sk...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

Permanent

Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Maintain computer systems and provide technical support for hardware a...