Full-time Service Desk jobs in Victoria

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TEAM LEADER - SERVICE DESK

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

CompanyState Government Of Victoria
AddressBurwood East, VIC
CategoryIT
Salary$107,864 per year
Job typeFull-time
Date Posted 4 days ago See detail

Team Leader - Service Desk

State Government Of Victoria

Burwood East, VIC

$107,864 per year

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

Level 2 Service Desk Agent

Cng Systems Pty Ltd

Keilor Park, VIC

Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...

IT Service Desk Officer, Information Management

Albury Wodonga Health Vic

Wodonga, VIC

Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

Carelink Service Desk Officer

Darebin City Council

Victoria

Permanent, Full Time. Salary circa $78,621.40 + super. Flexible work arrangements considered. Permanent, Full time. Salary circa $78,621.40 + super. Convenient Preston location. Flexible work arrangements considered. A degree or d...

Team Leader - Service Desk

Country Fire Authority

Burwood East, VIC

Located at CFA Headquarters, Burwood East Full time, Ongoing PTA 5 $107,864 pa (plus 11% superannuation) Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualif...

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

IT Service Desk Analyst

Charter Hall

Melbourne, VIC

IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Analyst - Device Provisioning

Centorrino Technologies

Mildura, VIC

$52,000-60,000 per year

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Desk Team Lead

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

Service Desk Specialist

Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

Service Desk Technician

Rsm

Melbourne, VIC

Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Service Desk IT Support Engineer

Each

Ringwood, VIC

Full-time ongoing position. Located at EACHs corporate office inRingwood. Hybrid working conditions.. $75,000 to $88,000pa depending on experience+ Super + GenerousSalary Packagingbenefits of up to $18,550 Proven track...

ICT Service Desk Specialist

Eastern Health Vic

Melbourne, VIC

Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...

Service Desk Technician

Knox City Council

Victoria

$75,948-88,364 per year

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

Service Desk Engineer L1

Virtual It Group

Geelong, VIC

$55,000 - $65,000 a year

Level 1 Technical support relating to issues involving Microsofts core business applications and operating systems. Escalation of incidents and requests relating to school specific Line of Business applications, to the appropriat...

Service Desk Technician

Knox City Council

Victoria

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

Level 2 Service Desk

Granite Consulting

Rowville, VIC

Manage a high level of engagement with technical operation leads located in Australia. Coordinated execution of projects task with support of Technical Leads and Project Managers. Deliver weekly updates to EUC Manager on support p...

Service Desk Administrator

Hazeldenes Pty Ltd

Bendigo, VIC

Permanent full time, Afternoon Shift (11am to 7pm). Bendigo Based, $60k to $65k + Super. Join a stable and secure business offering growth and progression. Providing technical support of high quality to internal customers & end-us...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Service Desk Analyst

Atlamgroup

Melbourne, VIC

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. Reporting to the Service Desk Team Leader in your are...

Service Desk

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...