Service Desk Agent jobs in Victoria
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LEVEL 2 SERVICE DESK AGENT
Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...
| Company | Cng Systems Pty Ltd |
|---|---|
| Address | Keilor Park, VIC |
| Category | IT |
| Date Posted | a week ago See detail |
Level 2 Service Desk Agent
Cng Systems Pty Ltd
Keilor Park, VIC
Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...
a week ago seen See more...
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1st Line Service Desk Agent
Cybertill
Collingwood, VIC
Take ownership of customer support issues logged via email and telephone to quickly diagnose and resolve them. Strive to meet all SLAs set with our customers and work under pressure and within strict timescales. Always use our kn...
4 weeks ago seen See more...
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Team Leader - Service Desk
State Government Of Victoria
Burwood East, VIC
$107,864 per year
Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...
6 days ago seen See more...
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Managed Service Desk Engineer
Asi Solutions
Mulgrave, VIC
End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...
a week ago seen See more...
- View all - jobs in Mulgrave, VIC
Customer Service Agent - Casual (Hybrid)
Probe Cx
Ellerslie, VIC
Casual positions commencing : 8th July 2024. Full time paid training 11am - 7pm Monday to Friday . Monday to Sunday 8.00am - 2.00am (rotating roster over 5 days p/week). Full availability required for all roster shifts. Hybrid wor...
a week ago seen See more...
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IT Service Desk
M&T Resources
Wantirna, VIC
Uphold the Council's values and behaviors consistently. Provide high-quality customer service and help desk support. Manage network and desktop services, including installations and upgrades. Administer telecommunications systems,...
a week ago seen See more...
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IT Service Desk Officer, Information Management
Albury Wodonga Health Vic
Wodonga, VIC
Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...
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IT Service Desk Analyst
Slater & Gordon Lawyers
Melbourne, VIC
Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...
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Team Leader - Service Desk
Country Fire Authority
Burwood, VIC
Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...
2 weeks ago seen See more...
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Carelink Service Desk Officer
Darebin City Council
Victoria
Permanent, Full Time. Salary circa $78,621.40 + super. Flexible work arrangements considered. Permanent, Full time. Salary circa $78,621.40 + super. Convenient Preston location. Flexible work arrangements considered. A degree or d...
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Managed Service Desk Engineer
Asi Solutions
Mildura, VIC
Monitoring and Maintenance: Implement and maintain monitoring solutions, review alerts, and perform routine maintenance tasks. Issue Resolution: Act as the primary contact for resolving customer technical issues efficiently. Proac...
2 weeks ago seen See more...
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Team Leader - Service Desk
Country Fire Authority
Burwood East, VIC
Located at CFA Headquarters, Burwood East Full time, Ongoing PTA 5 $107,864 pa (plus 11% superannuation) Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualif...
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Service Desk Manager
Harvey Nash
Melbourne, VIC
Hybrid Work from Home (4 days a week) and Office. Sydney, Melbourne or Queensland Office Location. $120-125k Plus super & Impressive Benefits Package . High Growth Environment offers fast track career potential. Investment in Te...
2 weeks ago seen See more...
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Service Desk Team Lead
First Focus It
Melbourne, VIC
We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...
2 weeks ago seen See more...
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Service Desk Manager
Technology People
Melbourne, VIC
Previously implemented new process and change throughout a Service Desk. Have excellent people manager skills. Ability to evoke change. Technical capability and understanding of Microsoft tooling....
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Guest Services Agent | Full time & Part time
Intercontinental Hotels & Resorts
Melbourne, VIC
Kicking off truly memorable guest experiences with the warmest of welcomes. Acknowledging IHG Rewards Club members and returning guests in person or over the phone. Taking, managing, and receiving payments for guest bookings. Maki...
2 weeks ago seen See more...
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IT SERVICE DESK ANALYST
Catalyst Education
Melbourne, VIC
Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...
2 weeks ago seen See more...
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Level 1/2 Service Desk Analyst
Granite Consulting
Melbourne, VIC
Provide first level contact and convey resolutions to customer issues. Office 365 hands on Service Desk Support. Properly escalate unresolved queries to the next level of support. Track, route and redirect problems to correct reso...
2 weeks ago seen See more...
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ICT Service Desk
Hays Recruitment
Melbourne, VIC
Proactive customer focus demonstrated customer service focus; genuinely enjoys helping users; patient and resilient when dealing with user enquiries; demonstrated high level communication skills, including the ability to listen...
2 weeks ago seen See more...
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Guest Service Agent - Casual
Pegasus A'part Hotel
Melbourne, VIC
Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Upholding Pegasus Customer & Service standards to give the guest the best experience poss...
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IT Service Desk Analyst
Charter Hall
Melbourne, VIC
IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...
2 weeks ago seen See more...
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L1- IT Service Desk Technician
Tesserent
Melbourne, VIC
Providing outstanding customer support including incident recording and escalation, as required, across a variety of cloud and managed service environments while adhering to Service Level Agreements and established incident manage...
2 weeks ago seen See more...
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Service Desk Technician (Level 2/3)
Hub Australia
Melbourne, VIC
Support day-to-day operations of the Network infrastructure, AV, and systems applications by providing technical assistance and guiding users through corrective steps to resolve support requests within agreed timeframes. Provide a...
2 weeks ago seen See more...
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Customer Service Agent
Rent-A-Bomb
South Melbourne, VIC
Opening and closing rental agreements. Administration duties. Monitoring fleet availability and taking bookings on a daily basis. Over the phone and counter sales of rental products. Full Australian work rights. Current Open Driv...
2 weeks ago seen See more...
- View all - jobs in South Melbourne, VIC
Customer Service Agent - Dandenong South
Sharp And Carter
Dandenong, VIC
General logistics and administration duties. Produce and distribute run sheets. Book, monitor and track transportation activities. Assist in scheduling of a daily tautliner run. Communicate with drivers, operators, and other stake...
2 weeks ago seen See more...
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Guest Service Agent
Parliament Gardens Hotel Pty Ltd
Melbourne, VIC
A bright and bubbly personality with a creative flair. Excellent professional communication skills, both verbal and written. High level of motivation, self-discipline and the ability to work independently and as part of a team. Pr...
2 weeks ago seen See more...
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Level 1 Service Desk, Telecommunications and Managed Services
Team Employment
Melbourne, VIC
A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...
2 weeks ago seen See more...
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Customer Service Agent PTV
Probe Cx
Melbourne, VIC
Hybrid working model (home and office) after training, nesting period and KPI achievement.. Commencing 27th May 2024. Multiple Casual positions are available.. Enjoy rotating rosters from 6am to midnight, Monday to Sunday.. Ideal...
2 weeks ago seen See more...
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Customer Service Agent
Freedom Furniture
Melbourne, VIC
Use effective questioning techniques to unlock root cause of contact and demonstrate and understanding of customer needs. Provide the customer with confidence and deliver on promised communication timeframes for queries that canno...
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Guest Service Agent
Brady Hotels Groups
Melbourne, VIC
Greet guests upon arrival and check them into their rooms. Provide information about hotel amenities, services, and local attractions. Respond to guest inquiries and resolve any issues that may arise during their stay. Process pay...
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