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Service Desk Manager jobs in North Ryde, NSW

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SERVICE DESK MANAGER

Bachelor's degree in information technology, computer science, or a related field; relevant certifications (e.g., ITIL, HDI) are advantageous. Minimum 5 years experience in Service desk management or leadership roles, with a track...

CompanyDowner
AddressMacquarie Park, NSW
CategoryCustomer Service
Date Posted 5 days ago See detail

Service desk manager

Downer

Macquarie Park, NSW

Bachelor's degree in information technology, computer science, or a related field; relevant certifications (e.g., ITIL, HDI) are advantageous. Minimum 5 years experience in Service desk management or leadership roles, with a track...

5 days ago seen See more...

Service Desk Manager

Downer Group

North Ryde, NSW

Permanent

Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...

a month ago seen See more...

It service manager

Downer

Macquarie Park, NSW

Bachelor's degree in information technology, computer science, business administration, or a related field; relevant certifications (e.g., ITIL, PMP) are advantageous. Minimum 5 years experience in IT service management roles, wit...

5 days ago seen See more...

Client Services Manager

Capstone

Ryde, NSW

The Strategy and Planning. Project Management. Client and Facility Services. Be responsible for the efficient day-to-day oversight of the assigned precincts including buildings and external areas, will be aware of and drive engage...

6 days ago seen See more...

Continuous service improvement manager

Downer

Macquarie Park, NSW

Manage the preferred supplier and its partners to deliver on their Continuous service SLAs and obligations. Foster a service excellence across your team and suppliers. Drive new value through guided continuous improvement of our a...

5 days ago seen See more...

Manager Therapy Services

Cerebral Palsy Alliance

Ryde, NSW

Strong communication skills including conveying expectations, providing feedback, and facilitating team discussions, communicating risks and barriers to the Regional Manager, and effective engagement with stakeholders and clients...

5 days ago seen See more...

Senior manager service delivery

Downer

Macquarie Park, NSW

Minimum 5+ years of relevant work experience. 4-8 years of experience in information systems operations environment (Of which 2-3 years should have been in a Service Manager or Business relationship management function). Bachelor...

5 days ago seen See more...

Service Delivery Manager

Schneider Electric Global

Macquarie Park, NSW

Utilising your skills and experience to play a central role in key areas of Project Management, Governance and overall Customer and business success. Collaborating with a variety of teams to drive project success, while supporting...

5 days ago seen See more...

Service Delivery Manager

Schneider Electric

Macquarie Park, NSW

Utilising your skills and experience to play a central role in key areas of Project Management, Governance and overall Customer and business success. Collaborating with a variety of teams to drive project success, while supporting...

6 days ago seen See more...

Service & Maintenance Delivery Manager

Jet Charge

Macquarie Park, NSW

Ensure scheduling of planned preventative maintenance meets desired service levels. Respond to Customer enquiries within an agreed SLA. Achieve a Net Promoter Score >60 for service and maintenance. No safety incidents. Ensure all...

6 days ago seen See more...

Field Service Manager - Fire Safety/Property Compliance

Property Services 360

Chatswood, NSW

Lead the Field Service Team daily. Recruit, onboard, and manage the performance of Technicians and Electricians. Oversee initial and ongoing training of team members and maintain a training environment. Schedule and conduct team t...

5 days ago seen See more...

Service Management Advisor

Unisys

Rhodes, NSW

Intermediate understanding on all areas we deliver reporting services. Establishes process continual service improvement governance and actions improvement opportunities. Create Update complex reports for clients. Collaborates wit...

5 days ago seen See more...

IT Service Manager

Atlam Group

Ryde, NSW

Permanent

As an IT Service Manager, you will be responsible for overseeing the delivery and management of IT services to ensure they meet the needs of the organisation and its stakeholders. Working closely with IT teams, business units, and...

2 weeks ago seen See more...

Senior Foreman / Management / Service Advisors

Denmor Automotive Services

Lane Cove North, NSW

$80,001-100,000 per year

You will be responsible for overseeing technical repairs, mentoring junior apprentices & workshop / management / client liaison. In return we are offering extremely competitive, above award rates with your package tailored to your...

a week ago seen See more...

Offer Manager - Digital Services

Schneider Electric

Macquarie Park, NSW

Permanent

Utilise Pricing tools and related techniques as you execute pricing strategies, policies and related initiatives across a growing portfolio. Engage with Customers to understand needs and make progress as you utilise data, analytic...

2 weeks ago seen See more...

Projects Assistant/Projects Manager - Market Research Services

Research Connections

Roseville, NSW

As an assistant - you will be supporting our PMs in all aspects of this role until you are in a position to manage projects by yourself.Essential Qualities:You are driven by delivering excellent customer service. You like your cus...

5 days ago seen See more...

Project Assistant or Project Manager - Market Research Services

Research Connections

Roseville, NSW

As an assistant - you will be supporting our PMs in all aspects of this role until you are in a position to manage projects by yourself.Essential Qualities:You are driven by delivering excellent customer service. You like your cus...

5 days ago seen See more...

IT Service Manager

Downer Group

North Ryde, NSW

Permanent

Define and implement IT service management strategies, policies, and procedures to ensure alignment with business objectives and ITIL best practices. Establish service level agreements (SLAs), key performance indicators (KPIs), an...

4 weeks ago seen See more...

IT Service Manager

Downer

Ryde, NSW

Working closely with IT teams, business units, and vendors, you will define service levels, establish processes, and monitor performance to ensure the effective and efficient delivery of IT services. Downer is the leading provider...

3 weeks ago seen See more...

Service Desk Operator

Toshiba

Macquarie Park, NSW

Full Time Permanent position . 1 year experience in 1st level IT support role. Macquarie Park location with Free onsite parking. Variety of paid leaves to support you - Birthday leave, Community Service leave, Corporate Social Res...

3 weeks ago seen See more...

Service desk engineer

Thedrivegroup

Macquarie Park, NSW

Service Desk Engineer * Up to $85k plus super * Mac Park/ North Ryde * Hybrid working environment About the role: You will be working across the Level 2/3 space as and when needed, and being a client liaison. Supporting Endpoints,...

3 weeks ago seen See more...

Assistant Service Manager - Insurance

Aon Corporation

Putney, NSW

Hybrid working arrangement. On the job training provided - no insurnce experience needed! Use your experience in high volume administration roles. Provide support with clients, insurers and internal colleagues to deliver the renew...

3 weeks ago seen See more...

Service Desk Operator

Toshiba

Macquarie Park, NSW

Full Time Permanent position . 1 year experience in 1st level IT support role. Macquarie Park location with Free onsite parking. Variety of paid leaves to support you - Birthday leave, Community Service leave, Corporate Social Res...

3 weeks ago seen See more...

National Service General Manager - Security Industry

Sapio

West Ryde, NSW

National Service business unit owner, responsible for managing your own P&L with profitability management a key focus.. Carry out Key Account Manager duties for our National Customers.. Lead and develop the National Service team...

3 weeks ago seen See more...

Senior Manager Service Delivery

Downer Group

North Ryde, NSW

Permanent

Management of the core SIAM function within Downer IT. Oversight of all changes and release. Ensuring all teams adhere to a mature Service Management framework based on industry leading practices. Much of Downers IT Services are o...

4 weeks ago seen See more...

Platform Manager - Service Now

Downer Group

North Ryde, NSW

Permanent

Develop and maintain a comprehensive platform roadmap that aligns with business goals and technology trends. Establish and embed an optimal Operating Model for the ServiceNow platform and associated teams. Prioritise and manage th...

a month ago seen See more...

Senior Manager Service Delivery

Downer

Ryde, NSW

The role is accountable for staff and vendor services that cover; Service Desk, Service Delivery, Service Level Management, Incident and Problem management activities.The service management team provides customer facing roles whic...

3 weeks ago seen See more...

Manager Policy and Executive Services

Nsw Health

Chatswood, NSW

$137,173-163,431 per year

Lead the Policy & Executive Services team, implementing strategies to enhance their effectiveness and efficiency, ensuring they provide timely, accurate, and balanced information and expert advice to key stakeholders. This involve...

2 weeks ago seen See more...

Service Projects Site Manager

Honeywell

North Ryde, NSW

Permanent

Maintain overall responsibility of the site activities, subcontractor, and supplier performance onsite in accordance with the subcontract. Detailed planning, scheduling, and sequencing of installation and commissioning works to en...

2 months ago seen See more...

Continuous Service & Improvement Manager

Downer Group

North Ryde, NSW

Permanent

Manage the preferred supplier and its partners to deliver on their Continuous Service SLAs and obligations. Foster a service excellence across your team and suppliers. Drive new value through guided continuous improvement of our a...

2 months ago seen See more...

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