Service Desk jobs in Surry Hills, NSW

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SERVICE DESK ANALYST

Work on assigned Service Tickets in line with associated SLAs. Self-enter a ticket for any work assigned to you via email, phone or verbally. Monitor & manage priority alerts and notifications and respond accordingly through serv...

CompanyHumm Group
AddressSydney, NSW
CategoryCustomer Service
Date Posted 4 days ago See detail

Service Desk Analyst

Humm Group

Sydney, NSW

Work on assigned Service Tickets in line with associated SLAs. Self-enter a ticket for any work assigned to you via email, phone or verbally. Monitor & manage priority alerts and notifications and respond accordingly through serv...

Service Desk Technican

Hays Recruitment

Sydney, NSW

Provide 1st and 2nd level technical support across IS/ITservices.. Follow ITIL and Agile methodologies, including Problem, Change,Incident, and Request Management.. Ensure ACD phones are answered within agreed-upon targets.. Log,...

Service Desk Engineer - Health tech

Fernway Partners

Sydney, NSW

Identify and resolve Windows and AD issues via phone and remote support tools, in an effective and timely manner. Active directory password tickets and more complex system deep dives. Analyse, identify, diagnose, and troubleshoot...

Service Desk Analyst

Kennards Hire

Sydney, NSW

Western Sydney location | Onsite parking | Flexible work arrangements. Competitive salary + generous employee benefits. Great company culture | High performing team. Provide technical support to over 200 branches and 1800 users ac...

Service Desk Engineer - Health tech

Fernway

Sydney, NSW

Identify and resolve Windows and AD issues via phone and remote support tools, in an effective and timely manner. Active directory password tickets and more complex system deep dives. Analyse, identify, diagnose, and troubleshoot...

Level 1-3 Support Engineer/Service Desk...

Talent International

Sydney, NSW

At least 1-3 years + experience in IT support. Hands on experiencein imaging/building laptops. Experience supporting both Mac and Windows operating systems is essential (must be strong with Windows). Experience with IT hardware...

ITDS Service Desk Analyst

Uts College

Ultimo, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

Service Desk Analyst | ASX Listed - Financial Services

Arcqtalent

Sydney, NSW

Set up of new users and support the existing BAU IT operations. Have good knowledge and experience in Technical level 1, 2 related support. Windows, AD, Exchange and O365 experience. Proven ability to install and maintain IT hard...

It Service Desk Support Officer

City Of Sydney

Sydney, NSW

Division: People Performance & TechnologyUnit: Technology & Digital ServicesSection: IS Client ServicesSalary: AUD$91,036.00per annum plus SuperannuationEmployment status:PermanentEmployment arrangement:Full TimeLocation:...

IT Service Desk Support Officer

City Of Sydney

Sydney, NSW

AUD$91,036.00per annum plus Superannuation. Permanent / Full Time. Sydney CBD. Option to work under a 19-day month arrangement. High level interpersonal, written and oral communication skills toworkwith staff to resolve tech...

Service Desk Analyst

Brennan It

Sydney, NSW

An environment that embraces learning and development of all employees. A focus on health and well-being - social club, sporting teams, health checks, poker, and trivia nights and more!. Discounted IT hardware and software produc...

Service Desk Analyst - 12months fixed term contract

Reserve Bank Of Australia

Sydney, NSW

Make a difference - challenging and meaningful work that creates a big impact. Be inspired - our people are specialists in their field who contribute to the prosperity & welfare of Australian people. Embrace life - experience a wo...

Service Desk Support Officer

Public Sector People

Sydney, NSW

Experience in providing IT support, including both phone and deskside services. Experience working inin local government. Proven ability to build and maintain strong customer relationships. A solid understanding of Microsoft Netw...

Service desk Analyst

Boundary Consulting Pty Ltd

Haymarket, NSW

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

Service Desk Manager / Level 2/3 Support Tech or Team Leader

Professional It

Sydney, NSW

Managing the Level 1/2 (Service Desk) and Level 2 Support Engineers in the Group, via portal, email, chat, phone and walk-up methods, including management of escalated tickets across the technology environment. Educating level 1 a...

ITDS Service Desk Analyst Casual

Uts College

Sydney, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

ITDS Service Desk Analyst

Uts College

Sydney, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

Service Desk Analyst

Paxus

Sydney, NSW

Deliver outstanding customer service by effectively responding to user queries and technical support requests via phone, email, and tickets. Collaborate with IT colleagues and users to troubleshoot and resolve software and hardwar...

Service Desk Analyst/Technical Support Officer - Fujitsu

Chandler Macleod Group

Sydney, NSW

General troubleshooting of PCs, notebooks, desktop peripherals and mobile devices (Mobile phones and tablets) to resolve or engage warranty/replacement equipment back to the vendor. Perform/provide department/managers, facility an...

Service Desk Analyst

Pickles Auctions

Sydney, NSW

Why Choose Pickles?- Hybrid work model- Stable and positive workplace environment with a supportive team and culture- Comprehensive training and development opportunitiesAbout the RolePickles is seeking a customer service-oriented...

Expression of Interest - IT Service Desk Engineer

Fingerprint For Success

Sydney, NSW

Permanent

Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...

Level 1-3 Support Engineer/Service Desk (Contract)

Talent International

Barangaroo, NSW

At least 1-3 years' + experience in IT support. Hands on experience in imaging/building laptops. Experience supporting both Mac and Windows operating systems is essential (must be strong with Windows). Experience with IT hardware...

Senior Service Desk Analyst

Singtel

Sydney, NSW

Permanent

Solid work experience in an outsourced Help / Service Desk environment;. Proven experience in commercial call logging tools such as Service Now, CA Service Desk;. Proven experience in delivering exceptional customer service with d...

VN-0741456 - APS4 Service Desk Officer - Ongoing - Sydney

Aged Care Quality And Safety Commission

Sydney, NSW

Capture demand for incident resolution and service requests. Coordinate with team members and other IT support areas to provide resolution of issues, including the escalation of more complex matters to technical teams and manageme...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

Service Desk Technican

Hays Recruitment

Sydney, NSW

Provide 1st and 2nd level technical support across IS/ITservices. Follow ITIL and Agile methodologies, including Problem, Change,Incident, and Request Management. Ensure ACD phones are answered within agreed-upon targets.. Log, mo...

IT Service Desk Intern

Accounts Nextgen

Sydney, NSW

Gain real life hands-on experience through a 12-week internship with a reputable Australian business. Receive industry-leading training to prepare you for the internship, covering the most in-demand soft skills, incl. communicatio...

Service Desk Analyst II

L.e.k. Consulting

Sydney, NSW

Troubleshooting of routine hardware and software issues handled courteously and expeditiously. Answering and appropriately handling customer support requests via walk ups, phone, e-mail, voice mail, and instant messaging. Updati...

Level 1/2 Service Desk Analyst

Ashdown People

Sydney, NSW

$80,000-$90,000 + super. Permanent Position. Sydney CBD location. Provide technical support for levels 1 to 2. Acting as first point of contact to service and support users and customers via email and phone, or at the office. Main...

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...