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SERVICE DESK ANALYST

Provide timely and effective problem solving and technical assistance to end-users on diverse software applications and hardware systems. Conduct individual and/or group instruction and training for staff on new or updated technol...

CompanyHomecorp Constructions
AddressBenowa, QLD
CategoryCustomer Service
Job typeFull time
Date Posted a month ago See detail

Service Desk Analyst

Homecorp Constructions

Benowa, QLD

Provide timely and effective problem solving and technical assistance to end-users on diverse software applications and hardware systems. Conduct individual and/or group instruction and training for staff on new or updated technol...

Service Desk Officer

Moreton Bay Regional Council

Strathpine, QLD

$83,879 per year

Permanent Full Time. $83,879pa + super (up to 12%) + leave loading. 72.5 hour fortnight. Hybrid, flexible working environment, including some work from home days. Location: Strathpine. Routinely provision new IT services and equip...

Service Desk Analyst

Leidos

Scoresby, VIC

Permanent

12 Extra Days Leave: Life Days are the Leidos way of recognising that we all need some extra time out to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full timers) you can accrue u...

IT Service Desk Analyst

Professional Search Group

Australia

Permanent

Minimum 12 months experience working in a Desktop Support role. IT troubleshooting experience. Experience with a ticketing system. Excellent knowledge of Windows Desktop Environments. Knowledge of MS Exchange and Active Directory....

Service Desk Analyst

Chandler Macleod

Australian Capital Territory

Contract

Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...

Service Desk Analyst

Seed Heritage

Melbourne, VIC

Permanent

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn. Proactive maintenance of outstanding calls for all queues in IT Service...

Service Desk Analyst

Detmold Group

Brompton, SA

Permanent

Operate the IS Department Service Desk. Gather accurate information and diagnose initial faults for incident/problem tickets. Prioritise and escalate Service Desk requests as necessary. Troubleshoot network, hardware, and software...

Senior Service Desk Analyst

Experis

Sydney, NSW

Permanent

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

ICT Service Desk Lead

Whizdom Recruitment

Wollongong, NSW

$166,400-249,600 per year

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

IT Service Desk & Onsite Support Engineer

Asic

Perth, WA

Permanent

ASIC is seeking a full time IT ServiceDesk & Onsite Support Engineer to join their Information Technology Team. Experience in a Service Desk and or technical support role supporting around 2000 users nationally is highly benefici...

Service Desk and Delivery Manager

Mission Australia

Sydney, NSW

Permanent

Full Time, Permanent Role. Location: Sydney, with Work from Home Options! Make a meaningful difference to the lives of Australians in need. Manage the overall Service Desk activities, providing superior customer service experience...

ICT Service Desk Engineer

Professional Search Group

Perth, WA

Permanent

Beautiful beachside location. Based near Fremantle. $65,000 + super. Career progression opportunities. Proven IT troubleshooting skills. Familiarity with ticketing systems. Extensive knowledge of Windows Desktop Environments. Prof...

Service Desk Analyst

Experis

Newcastle, NSW

Permanent

12 hour shifts, 2 days followed by 2 nights, then 4 days off. Seeking a local resource i.e someone who can travel to Charlestown for day shifts. Night shifts can be carried out from home or office. First point of contact for phone...

ICT Service Desk Engineer

Professional Search Group

North Fremantle, WA

$60,000 - $65,000 a year

Beautiful beachside location. Based near Fremantle. $65,000 + super. Career progression opportunities. Proven IT troubleshooting skills. Familiarity with ticketing systems. Extensive knowledge of Windows Desktop Environments. Prof...

Level 1 Service Desk Technician

Open Systems Support

Mount Hawthorn, WA

$60,000 - $69,999 a year

Efficiently manage user issues across multiple operating systems through ticketing systems. Clearly communicate timeframes and solutions to users and management. Provide top-notch face-to-face, telephone, and remote support with a...

Service Desk Analyst

Allkinds

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Analyst

Unison Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Specialist

Atlamgroup

Bendigo, VIC

We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive enviro...

IT Service Desk and Field Technician (L2)

Urban It Pty Ltd

Truganina, VIC

$70,000 - $80,000 a year

Technical Backgroundor Completion of a Technical Degree or Course. Sound understanding of support tools, techniques and how technology is used to provide services. Sound understanding of operating systems, business applications,...

Service Desk Analyst

Ract

Hobart, TAS

Sound understanding of Windows 11 (in addition to Windows 10), Android and Apple iOS operating systems. Sound understanding of Microsoft applications (Microsoft365, Mirosoft Dynamics 365, Microsoft Azure ecosystem). Good knowledge...

Service Desk Queue Manager

Area9 It Solutions

Darwin, NT

Above-award base salary. Applicable Superannuation. Opportunity to achieve bonuses/incentives. Paid Professional Development. Social club. Staff service awards. Staff discount. Ensure timesheet compliance for the team. Manage serv...

Service Desk Analyst

Commonry

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

Service Desk Team Leader

Data#3

Toowong, QLD

Excellent career opportunity. Lead a high-performing established team. Work for an Australian HRD Employer of Choice winner for 8 years in a row! Motivate and lead team to achieve agreed timelines, SLAs, and defined standards. Pro...

Service Desk Team Lead

National Technology Solutions Pty Ltd

Wetherill Park, NSW

Proven experience in a Service Desk or technical support leadership role within an MSP or similar environment. Strong understanding of ITIL frameworks and experience implementing ITIL-aligned processes. Excellent leadership and te...

IT Service Desk Analyst

Robert Half

Brunswick, VIC

$70,000 - $75,000 a year

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

Senior Service Desk Officer

Trc Group

Sydney, NSW

$75 - $80 an hour

Provide ICT support to end users and procure ICT hardware and software based on business requirements. This includes liaising with the business, researching available products, testing the products, assisting the Manager IT Servic...

ICT Service Desk Coordinator

Synaco

Adelaide, SA

Minimum 3 years experience desktop support in a multitenant environment. MS Entra ID and MS Intune device management and administration experience. MS Intune packaging and policy creation. MS Exchange and SharePoint administratio...

Senior it service desk officer

Workforce Australia For Individuals

Sydney, NSW

You will be responsible for resolving complex technical issues, troubleshooting software and hardware problems, and escalating issues as needed.. Deploy and decommission ICT solutions, such as telephony, AV and end user computing....

Senior IT service Desk Officer

Hays Recruitment

Sydney, NSW

Build and maintain key relationships with users, technical staff and stakeholders to determine and resolve issues. Proven experience providing level 2- Level 3 IT support, facilitating the resolution of escalated issues, promoting...

ICT Service Desk Engineer

Life Without Barriers

Sydney, NSW

Provide operational support for all ICT equipment. Provide first level operational support for all ICT applications. Maintain the availability, security, integrity, performance and enhancements of the ICT technology environment. E...