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SERVICE DESK SUPERVISOR

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

CompanyUnisys
AddressCanberra, ACT
CategoryCustomer Service
SalaryPermanent
Date Posted 4 weeks ago See detail

Service Desk Supervisor

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

Service Desk Manager

Unisys

Canberra, ACT

Permanent

Managing employees who obtain information from services requester, log information into the proper call management system, and provide information relevant to the call and services provider. Manage employees who deliver remote har...

Level 1 Service Desk

Professional Search Group

Peppermint Grove, WA

Permanent

Australian citizens only. On the job training provided....

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

Service Desk Analyst

Fujitsu

Docklands, VIC

Permanent

The Service Desk Agent is accountable to fulfil the following responsibilities:. Provide a high level of customer service throughout all communications with the end user. All contacts are to be captured and recorded into the stand...

Service Desk Support

Fujitsu Australia Limited

Canberra, ACT

$40 – $50 per hour

ITIL, ServiceNow Level 1 and 2 technical support following the ITIL methodology. Usage of call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face floor walking assist...

Service Desk Attendant

Compass Group

Brisbane, QLD

Data entry into site database. Answering email and telecommunications in a timely manner. Providing support to Cleaning and Porterage Supervisors where required. Providing support to above-level managers where required. Ensuring a...

Service Desk Analyst (IT) ? 6 Months

Atlamgroup

Murdoch, WA

Come join us at Perth's most digitally advanced Hospital, where you can bring your passion for helping people to make a direct and positive impact to your community. The Serco ICT Digital Team at Fiona Stanley Hospital We are a d...

L1 Service Desk

Hays Recruitment

Perth, WA

North of river. Learning and development. Customer service oriented role. Sound technical knowledge of PC hardware and software.. Working knowledge of Apple iOS and Android computing devices.. Sound knowledge of network hardware a...

L1 Service Desk

Hays Recruitment

Joondalup, WA

Exciting opportunity to provide customer service and troubleshoot hardware/software issues for the end users Your new company Exciting opportunity to provide customer service and troubleshoot hardware/software issues for the end u...

Service Desk Engineer L1

Virtual It Group

Geelong, VIC

$55,000 - $65,000 a year

Level 1 Technical support relating to issues involving Microsofts core business applications and operating systems. Escalation of incidents and requests relating to school specific Line of Business applications, to the appropriat...

L1 Service Desk

Mpau Technology

Perth, WA

Provide first-line technical support to end-users via phone, email, or ticketing system. Troubleshoot and resolve issues related to Microsoft Active Directory (AD), including user account management, password resets, and group pol...

Service Desk Administrator

Hazeldenes Pty Ltd

Bendigo, VIC

Permanent full time, Afternoon Shift (11am to 7pm). Bendigo Based, $60k to $65k + Super. Join a stable and secure business offering growth and progression. Providing technical support of high quality to internal customers & end-us...

Service Desk Technician

Knox City Council

Victoria

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

Level 2 Service Desk

Granite Consulting

Rowville, VIC

Manage a high level of engagement with technical operation leads located in Australia. Coordinated execution of projects task with support of Technical Leads and Project Managers. Deliver weekly updates to EUC Manager on support p...

Service Desk Analyst

Atlamgroup

Queensland

Information Technology Services - Customer Support Services Broaden your career within one of QLD?s largest employers Achieve a work-life balance with this part-time, fixed-term opportunity Access discounts across health and...

Service Desk Officer - Level 3 (Temporary)

Hb Group

Toowoomba, QLD

Handling internal requests for technical support. Logging problems, requests and questions. Analysing, assisting and resolving the incident or requests where possible. Providing information to enable problem resolution and/or esca...

Service Desk Officer

City Of Moreton Bay

Strathpine, QLD

Permanent Full Time. $83,879pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 4 of EBA5. 9 day fortnight. 72.5 hour fortnight. Hybrid, flexible working environment, including some work fr...

Service Desk Officer (Full-Time)

Tricare

Mount Gravatt, QLD

Take phone calls on the Service Desk and troubleshoot issues within SLA. Configure, maintain, and monitor PC workstations, laptops, and printing devices including associated software. Support of CCTV and software applications (e.g...

Service Desk Officer

Mpau Technology

Melbourne, VIC

Responding to support requests and inquiries from end-users in a professional and timely manner. Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals. Installing, configuring,...

Service Desk Officer

Catholic Education Western Australia

West Leederville, WA

Commitment to the objectives and ethos of Catholic education and child safety. Demonstrated ability to deliver high-quality customer service. Ability to adapt and perform at a high level in a fast-paced, technology-driven environm...

IT Service Desk Specialist

Nine For Brands

North Sydney, NSW

Receive, record and resolve IT infrastructure problems to support productivity. Provide timely & effective support for all IT systems. Monitor and escalate calls to ensure resolution to agreed SLA. Ensure effective, regular and ti...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

QLD/559302 - Service Desk Officer (AO3)

Crime And Corruption Commission Qld

Brisbane, QLD

Abilities in writing knowledge base articles, user support guides, work instructions, and technical documents. ICT Service Desk experience via phone, email, face-to-face and remote access, logging and managing tickets in a Service...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Service Desk Level 2

Bsi People

Melbourne, VIC

2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

Service Desk Analyst

Emeco International

Perth, WA

Be the hero for our Service Desk team, tackling tech queries like a pro. Make end-users' dreams come true by delivering lightning-fast solutions. Take charge as the tech maestro for site offices - you're the star! Spice up the int...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

Service Desk Analyst

Gallagher Bassett

Brisbane, QLD

Monitoring and tracking all service requests that are logged using the ticket management system. Troubleshooting hardware including, but not limited to laptops, desktops, mobile devices, printers. Proactive maintenance of outstand...