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CUSTOMER SUCCESS MANAGER

Positioning Elsevier as the leading resource provider by developing customer engagement strategies. Developing online user support tools to drive product usage and customer engagement for new and existing customers. Reporting prod...

CompanyElsevier
AddressSydney, NSW
CategoryManagement
SalaryPermanent
Date Posted 2 months ago See detail

Customer Success Manager

Elsevier

Sydney, NSW

Permanent

Positioning Elsevier as the leading resource provider by developing customer engagement strategies. Developing online user support tools to drive product usage and customer engagement for new and existing customers. Reporting prod...

Remote Customer Success Manager

Sail Away Travels

Australia

Permanent

Exemplify our Core Values and Mission Statement to foster our unique culture. Foster teamwork through positive and professional collaboration with teammates. Delight clients through innovative approaches, ensuring no one falls thr...

Customer Success Manager – APAC

G2 Risk Solutions

Sydney, NSW

Permanent

Major point of contact with client base. Manage account setup and train newly boarded clients. Provide outstanding on-going account management and customer support, ensuring client satisfaction and retention. Educate existing clie...

Product Success Manager (Insurance) - Melbourne, VIC

Flight Centre

Melbourne, VIC

$95,000 per year

Work with all areas of the business, including external partners, to collect, collate and verify feedback around current and future state of insurance offering including product, pricing, support and customer service. Attend all F...

Product Success Manager (Insurance) - Brisbane, QLD

Flight Centre

Queensland

$95,000 per year

Work with all areas of the business, including external partners, to collect, collate and verify feedback around current and future state of insurance offering including product, pricing, support and customer service. Attend all F...

Product Success Manager (Insurance) - Sydney, NSW

Flight Centre

New South Wales

$95,000 per year

Work with all areas of the business, including external partners, to collect, collate and verify feedback around current and future state of insurance offering including product, pricing, support and customer service. Attend all F...

Assoc Partner Success Manager

Gen Digital

Australia

Permanent

establishing and maintaining a high degree of rapport;. maximising retail leverage;. representing Nortonlifelock in a positive and professional way;. focusing on teamwork; and. displaying a high degree of work ethic. Call Coverage...

Customer Success Manager

Assignar

Australia

$90,000-100,000 per year

Mission driven tech company. Remote Australia-wide role. Salary: 90k - 100k + options. Great benefits and flexible, friendly culture. Quarterly mental health days. Flexible work hours. 16 weeks paid parental leave. Employee Stock...

Remote Customer Success Manager

Magical Destinations Travel

Sydney, NSW

Permanent

Research various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc. Diagnose the clients' specifications and suggest suitable travel packages and/or services Organize travel from beginn...

Customer Success Manager, Specialized Product Delivery (SPD), Advisors Client Services

Mastercard

Australia

Permanent

Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions. Project managing the delivery of new and complex products and solutions to our customers. P...

Client Success Manager

Mentem

Kensington, NSW

Permanent

Shape Learning innovation: Help us evolve our learner strategy as we scale organisational development. Learner success is key to delivering results. Help Clients & Learners thrive: Working as part of the Client Success team, makin...

Customer Success Manager - Remote

Loving Life Now

Canberra, ACT

Contract

Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...

Senior Principal Customer Success Manager

Pagerduty

Australia

Permanent

Build and foster executive-level trusted advisor relationships with the customers' IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities....

Customer Success Manager

Estimateone

Richmond, VIC

Spend a lot of time with customers understanding their needs and providing them with advice on their workflows,. Support churn and renewals process for high-value Builder customers. Onboard customers providing them with an underst...

Manager, Technical Customer Success - SMB

Microsoft

Sydney, NSW

Act as a strategic partner to executive-level business and technical decision makers (e.g., C-level) to guide customers in their digital and business transformation.Leverage expertise in relationship building and influencing to m...

Service Delivery Manager (Customer Success)

Genesis It Recruitment

Sydney, NSW

$120,000 - $130,000 a year

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the service desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...

Manager - Client Success

Cashrewards

Sydney, NSW

Manage a team comprising of Senior Account Managers, Account Managers, Account Executives, and a Coordinator. Collaborate with team members to establish clear goals. Coach and mentor team members to achieve goals, KPI's and succes...

SAP Success Factors Learning Management System Administrator

Infopeople

Canberra, ACT

Provide SME input to the draft Project Plan. Assist with mapping of the future state of the LMS. Assist the team in a data cleansing exercise. Create and assign the core and mandatory curricular. Create mapped learning curricula a...

Learning Management Systems Administrator(Success Factors)

Aar Consulting Group

Canberra, ACT

LMS Administration, configuration and reporting capability. Provide SME input to the draft Project Plan. Assist with mapping of the future state of the LMS. Assist the team in a data cleansing exercise. Create and assign the core...

SAP Success Factors Learning Management System Administrator

Northbridge It Recruitment Propr

Canberra, ACT

$63 - $79 an hour

Learning Management System administration, configuration, and reporting capability. Assist with mapping the future state of the LMS. Provide subject matter expertise input to the draft Project Plan. Support the team in a data clea...

Marketing Manager - Drive the brand success of Solotel's largest venues

Solotel

Sydney, NSW

Full Time. 50% discounts on Food & Beverage across Solotel's diverse portfolio of 26 venues. Work from home flexibility up to 2 days per week. Elite training, mentoring and career progression pathways. 50% discounts on Food & Beve...

Marketing Manager - Drive the brand success of Solotel's largest venues

Solotel

Double Bay, NSW

50% discounts on Food & Beverage across Solotels diverse portfolio of 26 venues. Work from home flexibility up to two days per week. Company Laptop. Phone Allowance. Salary sacrificing opportunities*. An incredible company cult...

Account Manager (Customer Success / FMCG Clients)

Euromonitor International

Sydney, NSW

Sales Pipeline FulfilmentEnsure the top of the sales pipeline is adequately filled with quality leads Relationship BuildingMaintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue...

Client Success Account Manager

Iss Market Intelligence

Sydney, NSW

Sales Pipeline FulfilmentEnsure the top of the sales pipeline is adequately filled with quality leads Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer n...

Manager - Customer Success

Melbourne Airport

Keilor Park, VIC

Manager - Customer Success Packaging Supplies Melbourne based $110K base incentives Passionate, family-run business Our retained client, Omni Group, is a dynamic packaging supplies company. They're the only full-service sustainabl...

Disability Services Manager - Everyday Success

Nextt Group

Melbourne, VIC

You will have a strong customer experience mindset and commitment to delivering excellent customer service. Experience in managing a mobile or remote end-to-end client experience or experience in remote high volume case management...

ANZ Manager, Customer Success

Procore Technologies

Sydney, NSW

Permanent

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

Manager, Customer Success

Nielsen Connect Australia Pty Ltd

North Sydney, NSW

$80,001-100,000 per year

Deliver NielsenIQ's contractual analytical commitments (ongoing or ad hoc) to a high standard;. Manage client expectations regarding analytic insights required and commitments to ensure service level is achieved. Works on client b...

Manager - Customer Success

Atlamgroup

Keilor Park, VIC

Theyre the only full-service sustainable packaging solutions company in Australia that saves their customers time and money.Theyre an enthusiastic, customer-centric team, dedicated to their core values of community, efficiency,...

Manager, First Year Student Success

Charles Darwin University

Darwin, NT

$120,312 - $147,799 a year

Postgraduate qualifications or significant progress towards postgraduate qualifications in Education, Teaching or TESOL (or equivalent). . Demonstrated experience leading the development and implementation of the Student Success...