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SERVICE DESK ANALYST

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

CompanySt Vincent's Health Australia
AddressMelbourne, VIC
CategoryCustomer Service
Job typeFull time
Date Posted a month ago See detail

Service Desk Analyst

St Vincent's Health Australia

Melbourne, VIC

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

a month ago seen See more...

Senior Service Desk Analyst

Harvey Nash

Sydney, NSW

$70,000 - $80,000 a year

Senior Service Desk Anaayst (L1 & L2)* Up to $75-80k plus super* Sydney - North Shore Location* Hybrid working environmentWe are proud to be partnering with a growing MSSP, who are looking to add to their Service Desk team, due t...

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Senior Service Desk Engineer

First Focus It

Prospect, SA

$100,000 - $100,000 a year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We've...

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Service Desk Analyst

Brandbank Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

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IT Service Desk Coordinator

Grace Worldwide

Seven Hills, NSW

Act as the primary point of contact for all incidents and requests. Provide first and second line technical support on a wide range of technologies and systems via phone, email and face to face. Resolving incoming support incident...

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Service Desk Analyst - Higher Education

Talent International

Richmond, NSW

$45 - $45 an hour

Service Desk and Incident Management. Client Services Management. Service Support. Vendor Management (3rd parties). Minimum of 2-3+ years Experience working on a multichannel Service Desk. Previous experience with using a helpdesk...

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Service Desk Analyst

Peoplebank

Sydney, NSW

Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...

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Level 1 Service Desk

Professional Search Group

Cottesloe, WA

$55,000 - $65,000 a year

Australian citizensonly. On the job training provided....

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Service Desk Analyst

Gallagher Bassett

Melbourne, VIC

Competitive salary and benefits

Join a Global Company offering career progression. Be part of a high performing, passionate IT Team. Something for everyone - range of employee benefits, discounts and wellbeing programs. Monitoring and tracking all service reque...

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Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

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IT Service Desk Analyst - Casual

David Jones Limited

Melbourne, VIC

Deliver high quality and responsive customer service to all IT users. Problem solving technical issues and escalating issues when necessary. Open and close cases and document updates to case notes. Collaborate with your team and p...

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Service Desk Analyst

Homecorp Constructions

Benowa, QLD

Provide timely and effective problem solving and technical assistance to end-users on diverse software applications and hardware systems. Conduct individual and/or group instruction and training for staff on new or updated technol...

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Service Desk Officer

Moreton Bay Regional Council

Strathpine, QLD

$83,879 per year

Permanent Full Time. $83,879pa + super (up to 12%) + leave loading. 72.5 hour fortnight. Hybrid, flexible working environment, including some work from home days. Location: Strathpine. Routinely provision new IT services and equip...

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Service Desk Analyst

Leidos

Scoresby, VIC

Permanent

12 Extra Days Leave: Life Days are the Leidos way of recognising that we all need some extra time out to take care of life. By working slightly more than the minimum weekly hours (2 hours per week for full timers) you can accrue u...

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Technology Service Owner - PySpark

Westpac

Sydney, NSW

Permanent

Strong Core Python development skills. Strong understanding and ability to use PySpark/ Spark technologies. Strong understanding of cloud big data implementations/tools. Experience with data ingestion frameworks and cloud integrat...

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IT Service Desk Analyst

Professional Search Group

Australia

Permanent

Minimum 12 months experience working in a Desktop Support role. IT troubleshooting experience. Experience with a ticketing system. Excellent knowledge of Windows Desktop Environments. Knowledge of MS Exchange and Active Directory....

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Service Desk Analyst

Chandler Macleod

Australian Capital Territory

Contract

Serve as the primary point of contact for all IT-related issues and requests, including hardware and software problems, network connectivity issues, and system errors. Provide timely and efficient technical support to end-users vi...

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Service Desk Analyst

Detmold Group

Brompton, SA

Permanent

Operate the IS Department Service Desk. Gather accurate information and diagnose initial faults for incident/problem tickets. Prioritise and escalate Service Desk requests as necessary. Troubleshoot network, hardware, and software...

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Service Desk Analyst

Seed Heritage

Melbourne, VIC

Permanent

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn. Proactive maintenance of outstanding calls for all queues in IT Service...

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Senior Service Desk Analyst

Experis

Sydney, NSW

Permanent

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

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ICT Service Desk Lead

Whizdom Recruitment

Wollongong, NSW

$166,400-249,600 per year

Lead and manage the ICT Service Desk team, including setting goals, managing workloads, and providing mentorship and support. Provide high-quality technical support and troubleshooting assistance to end-users, resolving issues pro...

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IT Service Desk & Onsite Support Engineer

Asic

Perth, WA

Permanent

ASIC is seeking a full time IT ServiceDesk & Onsite Support Engineer to join their Information Technology Team. Experience in a Service Desk and or technical support role supporting around 2000 users nationally is highly benefici...

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Service Desk and Delivery Manager

Mission Australia

Sydney, NSW

Permanent

Full Time, Permanent Role. Location: Sydney, with Work from Home Options! Make a meaningful difference to the lives of Australians in need. Manage the overall Service Desk activities, providing superior customer service experience...

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ICT Service Desk Engineer

Professional Search Group

Perth, WA

Permanent

Beautiful beachside location. Based near Fremantle. $65,000 + super. Career progression opportunities. Proven IT troubleshooting skills. Familiarity with ticketing systems. Extensive knowledge of Windows Desktop Environments. Prof...

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Service Desk Analyst

Experis

Newcastle, NSW

Permanent

12 hour shifts, 2 days followed by 2 nights, then 4 days off. Seeking a local resource i.e someone who can travel to Charlestown for day shifts. Night shifts can be carried out from home or office. First point of contact for phone...

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ICT Service Desk Engineer

Professional Search Group

North Fremantle, WA

$60,000 - $65,000 a year

Beautiful beachside location. Based near Fremantle. $65,000 + super. Career progression opportunities. Proven IT troubleshooting skills. Familiarity with ticketing systems. Extensive knowledge of Windows Desktop Environments. Prof...

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Level 1 Service Desk Technician

Open Systems Support

Mount Hawthorn, WA

$60,000 - $69,999 a year

Efficiently manage user issues across multiple operating systems through ticketing systems. Clearly communicate timeframes and solutions to users and management. Provide top-notch face-to-face, telephone, and remote support with a...

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Service Desk Analyst

Allkinds

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

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Service Desk Analyst

Unison Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

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Service Desk Specialist

Atlamgroup

Bendigo, VIC

We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive enviro...

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