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Form of workAbout the CompanyDavidson Technology are currently partnering with a large Queensland State Government department undertaking a significant multi-year digital transformation initiative to modernise its business systems, enable online service delivery and support a mobile workforce by implementing new Microsoft based systems and decommissioning legacy systems The initiative is being delivered using a lean agile methodology.
We are seeking a Senior Service Officer for the Court Audio Visual Team. About the RoleIn your new role, you will be a member of a specialist service team delivering audio-visual (AV) and in-court technology systems within a broad, multi-disciplinary organisation. You will use your technical skills and audio-visual experience to install AV systems across Queensland while using remote technology to monitor and respond to AV technical issue and alerts.
Your responsibilities include: Support, maintain and install audio-visual systems and components, including: Equipment installation and configuration Digital Signal Processor programming, configuration and remote support Programming and support of audio-visual control systems Networked video conferencing systems Resolve audio recording and audio-visual issues Update databases of equipment and job logging systems Monitor remote facilities (via specific remote management software) for potential issues and/or faults Provide input to initiatives that will enhance Queensland Courts use of audio-visual systems including new and emerging AV technologies Provide support, training, assistance and feedback to clients and other team members so they may better achieve their own goals and those of the team. Liaise with and maintain strong working relationships with vendors as well as internal and external client groups About YouThe ideal applicant for this role will be someone…
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