AddressJob Description: The role of the First Nations Trainee Administration Officer is provided through DXC's First Nations people employment program to provide dedicated support to case managers in maintaining a registry of certificates, processing invoices, appointment management and any ad-hoc business needs to ensure the success of the business.
These positions and designed provide employment opportunities for Aboriginal and Torres Strait Islander people.
Position: Aboriginal and Torres Strait Islander Trainee position as Claims Support Officer/s (administration)
Note: it is NOT a pre-requisite that you have prior skills in the areas detailed above as you will receive training in these as part of the DXC First Nations Program.
Highly skilled instructors from DXC Technology’s Training Academy will deliver a two-week on-the-job job skills training package that will give individualised support training and education for you to carry out the duties of a Claims Support Officer.
What you will need:
- High level of motivation
- High level of data entry and keyboard skills
- Competent with all Microsoft Office packages (including excel)
- Working in an environment requiring the application of confidentiality and discretion
- Communication skills in both written and verbal
- Customer Service skills with internal stake holders
- Resilience and perseverance
- Reliability
Location: During the initial training period you will be required to work on-site at DXC’s Macquarie Park office.
These roles offer hybrid working opportunities. Once trained you will be required to work in the DXC Macquarie Park office. This will be determined on a case by case basis by the DXC Team Lead to eventually implement a flexible working arrangement.
Hours: Monday -Friday Between 8.30am-5pm contracted for 7.5 hrs per day.
Training: 4 weeks
- 2 days with First Nations Consultant for Untapped onboarding
- Ongoing on-site DXC Training Academy at DXC Technology Macquarie Park
- Go Live in role with specialised on-the-job support.
More about the DXC First Nations Program
Who is DXC Technology? DXC Technology (DXC) is one of the world’s largest and most successful IT companies - knowing our people and demonstrating our values are the most important factors for our success. We invest in personal growth and development creating an environment where you will be supported to build a thriving career.
DXC’s First Nations Programme (FNP) is a paid employment programme designed to identify and recruit people from within the first nations community and provide the necessary workplace and cultural support skills to help build a career.
This is done in a supported team environment with a dedicated First Nations Consultant and team leaders who are culturally competent in working with first nations people.
The First Nations Program has been developed to identify and support First Nations peoples into employment opportunities working with Untapped delivering work for DXC Technology’s customers.
The program provides a dedicated First Nations Support Consultant to reassure, culturally sustain, support and advocate for our self-determination as a people. In addition, this person will also educate, train your co-workers and leaders through a series of cultural awareness training sessions, and provide on-going support.
This opportunity will create a career pathway and develop our First Nations peoples through genuine job awareness, self-determination, and transition. This is a commitment to our reconciliation action plan through action in motion and working in conjunction with DXC’s Social Impact Practice (SIP) First Nation Employees will be enabled and supported to create their own story within this role.
Employee benefits
Untapped offers competitive pay, benefits, training, and career opportunities, reflecting our commitment to improving the lives of our First Nations peoples and the communities in which we live and work.
Each participant will have an individualised plan working closely with their First Nations Consultant (FNC). The First Nations Program has been developed to identify and support first nations peoples into Untapped and DXC Technology by providing a First Nations Support Consultant to reassure, culturally sustain support and advocate for our self-determination as a people.
Important: Successful applicants will initially be engaged on a fixed term contract basis with our partner Untapped. There may be a future opportunity to transition into permanent roles with DXC based upon business requirements, individual performance, suitability, and work skills capabilities. If you have further specific questions related to this role application or the salary for the role, you can email your questions to:
************@untapped-talent.com
