Account Manager

At Detector Inspector, our purpose is safer homes, and we're passionate about the work we do.

At Detector Inspector, we're focused on doing work that matters. Our story began in 2005 when founders Jason and Jordan saw an opportunity to make homes safer for tenants and ease safety compliance for property managers. We now conduct over 500,000 services across Australia through our smoke alarms, gas and electrical safety checks. 

Working at Detector Inspector means being part of a team that supports each other, enjoys tackling challenges, and is committed to learning and growing together. We embrace and solve problems with enthusiasm, all in pursuit of our mission to make every home in Australia safer.

We are seeking an experienced Account Manager to join our Sales team based in Sydney.

Why you’ll want to join us?

As an Account Manager with DI, you will be managing an existing portfolio of real estate agency clients and working to safeguard the compliance of their agency, owners and the safety of their tenants. Package includes:

• $80,000 base salary plus super
• Up to $20,000 bonus per annum
• Car & fuel card
• Phone & laptop 

In addition, you can look forward to:

• Work-life balance – enjoy the flexibility of hybrid working and collaboration in our Zetland office space
• Commissions/bonuses – paid quarterly
• DI discounts – enjoy the perks of exclusive benefits and discounts available to DI
• Being supported – receive access to our Employee Assistance Program (EAP)
• Ongoing development – be continuously upskilled and supported

What you’ll be doing

Reporting to the NSW Sales Team Leader, the purpose of your role is to build relationships with our existing and new real estate agency clients and to safeguard their compliance. Supported by a central, Melbourne-based support team you are your client's principal point of contact. Elements of your role include (but are not limited to):

• Visit clients;
• Take a proactive role in managing and ensuring compliance within your client portfolio, upholding high service standards;
• Promptly respond to client queries, providing assistance and resolving any issues;
• Collaborate with team members across departments to enhance the overall service experience for our clients; and
• Work closely with the Client Services team to ensure timely and efficient completion of necessary tasks.

What we’re looking for

We’re looking for a client services professional with demonstrated experience in residential property management. If you are an energetic and enthusiastic people-person with the desire to provide 5-star service to our existing clients and the determination to build upon these clients to drive take-up by their portfolio based on excellence in service experience, this is the role for you!

Effective management of priorities, ensuring timely and efficient service delivery and client satisfactions is essential to succeed in the role, along with the ability to present the business confidently and professionally. 

At Detector Inspector we believe in opportunities for all and we’re passionate about creating an inclusive workplace that represents our community. We encourage applications from candidates of all backgrounds who share our workplace values.

To find out more about us, visit www.detectorinspector.com.au