Account Manager - Windows

Are you passionate about fostering strong relationships, driving sales growth, and delivering exceptional customer service?Our client is a specialist in fabrication and supply of aluminium windows and doors. Due to a steady increase in demand, they are expanding their business and seeking a dedicated Account Manager to join their busy team. With nearly a decade of experience in the local market, they've earned a reputation for excellence, quality, and unparalleled customer service. Now, we're looking for a talented individual to help them continue this legacy of success.The Role:
As an Account manager you'll be a face of the business, forming strong relationships with key stake holders, assisting with quotes, closely monitoring the progress of ongoing projects and identifying opportunities to add value for their clients.
This is a people focused role in a fast paced industry with a busy business, you will be in a position to make great first impressions, lasting relationships and resolve issues as they arise.Key Responsibilities:

• Develop, build, and maintain strong relationships with existing and prospective customers, including builders and contractors.
• Manage and maintain accurate customer information and track interactions to ensure efficient communication and follow-up.
• Ensure timely and successful delivery of our solutions to meet customer needs and expectations.
• Take a solutions-oriented and consultative approach to sales to address client requirements effectively.
• Liasing with trades and interpreting shop drawings in collaboration with clients.
• Collaborate with the other departments as needed, to facilitate smooth operations and customer satisfaction.

Ideal candidate:
The ideal candidate is someone who can quickly build rapport, ask the right questions, and provide outstanding customer service. You will be a key person in keeping continued engagement with the clients and customers throughout the entire process, answering questions, resolving issues as they arise and ensuring customer satisfaction with the result and the process.
You should possess;

• Excellent customer service skills with a commitment to client satisfaction.
• Ability to thrive in a fast-paced environment and adapt to evolving priorities.
• Strong communication skills, both verbal and written, with the ability to effectively convey technical information to diverse audiences.
• A great attitude, professional resilience, and the experience to handle a dynamic environment will be the defining factors for this role.
• Experience with fabrication businesses and sales/customer services highly advantageous.

If you are a motivated and results-driven individual with a passion for people, we want to hear from you! Join this team in delivering exceptional products and service to their valued customers while growing your career in a dynamic industry.To submit your application in strict confidence, click the 'apply' button. If you require further information, please contact Daniel Dent on 0490 395 882.
To view all Bayside Group job opportunities visit www.baysidegroup.com.au
Please note: candidates must have full working rights in Australia to be eligible for this position.