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Salary- Location: Gladesville, NSW
- Pay: $34.40 per hour + super
- Start: ASAP
- Length: Initial 13 week contact with view for long term extension
- COVID Vaccination Required
The position plays a key role in an emergency service providing excellent customer service to members of the public for charges related to Ambulance services. Responsibilities will include:
- First point of contact to the ambulance service for ambulance fees and charges.
- Respond to a variety of customer enquiries via phone, email or through written correspondence, providing exceptional customer service ensuring that this experience is a smooth and as efficient as possible and to help support the members of the public during a difficult time.
- Assist in managing the revenue collection process including non-patient billing according to relevant policies and procedures.
- Provide administrative and clerical support and maintain records.
- Prepare timely and accurate reports.
- Contribute to the development, improvement and implementation of new processes and systems related to customer service.
- Contribute positively and be actively engaged in the development of team building and culture improvement exercises within Revenue Operations.
Our client is looking for a professional with Accounts Receivable experience who is looking for long term employment.
In addition you will be able to remain calm whilst responding to calls and reports, ensuring that vital information is captured and recorded accurately in order to resolve the problems efficiently.
You will be able to quickly develop and maintain knowledge and understanding of relevant policies and procedures to support efficient service delivery, record keeping and supporting a culture of safety in the workplace.
Excel skills and data entry skills would also be highly desirable.To ApplyIn order to be considered applicants are required to hold full Australian Working Rights and if successful will be required undergo a police checks.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Amy on (02) 9200 3*** for more information.
Please Note: Only shortlisted applicants will be contacted due to our clients quick deadline.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
