Admin Assistant/Receptionist

Komatsu Forklift Australia promote, sell, hire and service the full range Komatsu and OMG forklifts, from powered pallet trucks through to 25 tonne container handlers with niche products also available to ensure that we have the right solution for our customer's needs.

The Opportunity:

We are currently seeking an enthusiastic Administrative Assistant/Receptionist to join our team onsite at Sumner Park. As the first point of contact to all visitors to site, the ideal candidate will have exceptional customer service combined with strong administrative skills.

Key Responsibilities:

• Ensure Service Technicians timesheets are entered into the Pronto system daily
• Manage the completion of timesheets, allocating hours to work orders for Field Service staff prior to entry into the computer system
• Liaise with Service Supervisor on any variance within the work orders or timesheets
• Allocate all call numbers to Field Service Technicians when required
• Assist where required with Field Service Office administration work and paperwork
• Update the service Pronto system when required
• Ensure Service Report’s for Major Customers are completed weekly
• Complete forms to update or create Service Contracts
• Ensure purchase orders are always given on external purchases
• Update and Goods Receive Purchase orders and submit for authorisation and processing
• Maintain all service and parts files as required - Scan work orders, timesheet and save on the server Data files
• Allocate call numbers to field personnel if required
• Update Service system daily

The Benefits: We offer a variety of services and benefits to help our employees in their personal lives, including:

• Technology: Discounts on Apple, Dell, Lenovo and Microsoft products
• Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
• Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
• Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents

What we are looking for:

• Excellent interpersonal skills and the ability to interact with internal and external clients
• Proficient in Microsoft Office Suite, with proven capability in Excel and Microsoft Word and proficient user of Microsoft Outlook
• High level organisational skills, with the ability to meet deadlines
• Ability to communicate with end users at all levels and have well-developed written and oral communication skills
• Ability to work effectively within a team and provide team administrative support
• Ability to work independently and show initiative

About Us

Join the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth. Komatsu Forklifts Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer's needs.