Address
Form of work About the client: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a talented administration professional to join their busy team for a temporary assignment until end of December 2024. About the role: The primary purpose of the role is to provide procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. In addition, you will:Provide counter/reception support for the local office including enquiries in the self-help kiosks and online support. Resolve customer enquiries, providing information and/or referring customers to appropriate government or community services. Manage the team shared email inbox, appointments and telephone enquiries.Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for clients.Prepare associated reports and correspondence.Undertake a range of data entry activities and ensuring follow up is completed. Receive and record complaints and other feedback in the business system About you: The successful candidate will have:Previous experience in administration and customer serviceBackground in government or healthcare…
Click here to view more detail / apply for Admin Officer / Receptionist
