Operations and customer service, Look no further! We are seeking a dedicated and detail-oriented Customer Service Administrator to join our dynamic team.
Role Overview: As a Customer Service Administrator you will play a pivotal role in supporting our field services with a range of administration and service focused tasks.
What We're Looking For:
- A can-do attitude with exceptional attention to detail.
- Strong ability to multitask and manage multiple priorities.
- Customer-centric mindset with excellent communication skills.
- Collaborative and team-oriented approach.
- Background in Customer Service is a strong advantage.
- Desire to exceed expectations and deliver outstanding customer service.
- Proactive and self-driven nature.
Key Responsibilities:
- Respond to phone queries from Clients, Field Agents, and suppliers.
- Assist in day-to-day work scheduling, allocation, and monitoring.
- Follow up with Clients and sub-contractors to ensure timely commitments.
- Process invoices and entry of data into the system
Benefits of Joining:
- Positive and collaborative working environment.
If you're ready to take your customer service skills to the next level and contribute to a thriving team, we encourage you to apply today.
This role is a full time permanent position