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Form of workABOUT US Since 2006, RetireAustralia has supported residents to lead secure, independent and fulfilled lives within the communities they choose to call home. Our purpose is to serve our residents and customers and be the best retirement community owner, operator and care services provider for older Australians.
We are one of the largest privately-owned retirement village owners, operators and developers in Australia. Our portfolio is comprised of unique retirement communities located across New South Wales, Queensland and South Australia.
In recent years, we have cultivated our development expertise, extended several existing communities and are planning and developing new purpose-built communities in areas with high demand for quality senior living.
ABOUT THE POSITION We invite you to join our team at Riverina Gums Retirement Village as a dynamic and proactive Administrative Assistant. This full-time position will extend comprehensive support to both our Sales and Village Operations departments. As the Administration Assistant will elevate customer service, streamline administrative processes, and provide valuable assistance in marketing and promotional activities. Reporting to the Village Manager, additional responsibilities will include:
- Ensuring all administrative tasks are executed within designated timeframes.
- Monitoring and ensuring Health, Safety & Environmental policies and procedures are adhere to.
- Supporting the Sales team by assisting with Salesforce calls and facilitating appointment scheduling.
- Managing and documenting enquiries, prospects, and client interactions.
- Ensuring available properties are presented in accordance with company standards.
- Facilitating training, development, and motivation of staff in line with company guidelines.
ESSENTIAL CRITERIA
As part of the application process, you will be required to provide a National Police Check, proof of right to work in Australia, participate in pre-employment assessment, verification of identification and qualifications. Additionally, you will have:
- Demonstrated success in a similar role.
- Sound knowledge in Microsoft Suite, database applications and basic financial systems.
- Ability to build rapport and resilience to deal with client complaints.
- Ability to manage and understand the diverse needs and wants of our clientele.
- National Police Check (or ability to obtain).
- First Aid & CPR Certificate (or ability to obtain).
- COVID-19 vaccinations (or ability to obtain).
- Ability to pass a pre-employment medical and drug and alcohol test.
To take the next step in your career click 'APPLY NOW' to complete our online application. Applications will be considered as they are received, and interviews will be arranged accordingly.
