AddressAs a membership organisation our members are our number one priority. Relishing the opportunity to provide an exceptional customer experience, you will be the first point of contact with your primary goal to build relationships, identify member needs and facilitate solutions.
Working alongside our full time Regional Assistant you will be based in our newly refurbished Sunshine Coast office at Birtinya. The role will see you responsible for managing reception and supporting the team with a variety of administrative activities, including CRM maintenance, general accounts processing, events, and training support.
A bit about you
- You won’t be afraid of picking up the phone and will have the ability to quickly build rapport with our members
- You’re proactive and demonstrate initiative, enjoying the opportunity to collaborate with others
- You have previous customer service experience with a focus on first point resolution coupled with prior experience providing administrative support in an office environment
- You’re a self-starter and can work autonomously to ensure deadlines are met
- You have a genuine passion for customer service, an interest in in helping others and a focus on first point resolution
- You will have sound knowledge of the Microsoft Suite of products
While not essential, experienced in using a CRM and/or MYOB is highly desirable.
But why join us?
It’s our brand - established in 1882 and with more than 9000 members, we represent some of Australia’s largest and most successful builders.
Our 9 offices are home to over 130 staff across the State to who we strive to deliver that balance between work and life. As part of the team you can look forward to enjoying:
- a day off on your birthday
- 5 paid YOU days per year to rest and recharge (yes, that’s on top of your usual leave entitlement)
- WFH 1 day per week, once trained up
- a competitive super scheme to help boost your retirement savings
- on-site brekky each day
Keen to join the team? We’d would love to hear from you. Please submit a resume and covering letter outlining why this is the role for you.
