Ready to be part of Queensland’s ‘FUN’ Industry?
We are very fortunate to live in Queensland where we have an industry intent on hospitality, high standards of service, and tremendous people. Come and join us!
The Queensland Hotels Association is expanding and is recruiting for a new part-time Administration Assistant to assist the Training Department with its day-to-day tasks.
Who are the QHA?
The Queensland Hotels Association is the peak industry body that represents the hospitality and tourism accommodation industry right across the state.
We exist to ensure the best future for our members and work to connect them with their communities, represent them to government, and ensure their businesses continue to thrive.
That’s the same message whether they are a local country pub, an accommodation hotel in a tourist hot-spot, or any one of the great hotels offering food, entertainment and good times right across Queensland.
The QHA is a registered industrial organisation of employers at both State and Federal levels, and a registered training organisation (RTO #30826).
Responsibilities and Tasks:
- Provide general administrative support to the Training Department and broader team if required
- Processing training bookings and answering training-related enquiries
- Updating and maintaining training databases
- Managing incoming and outgoing training mail
- Document management, including the preparation of training resources, scanning, and filing paperwork, and maintaining filing systems
- Arranging venues, accommodation, and travel as directed by the Training Manager
Knowledge, Skills & Abilities
- Basic skills in Microsoft Word, Excel and Outlook
- Hospitality experience is desirable but not essential
- Focused organisational abilities (detail-orientated) and have high interpersonal skills to deal with customers/students, QHA members, providers and the public
- Ability to work independently and in a team
- Willingness to learn, develop and grow into the role
- Have excellent written and oral communication skills
- Ability to deal with a diverse range of people in a professional, friendly manner
- Willingness to understand a range of hospitality, liquor and gaming industry training courses within the operations of an RTO
What you get for being the best:
You get to be part of almost everything that moves in the QHA! Events include huge annual awards galas, race days, golf days, conferences, multiple staff events and anything else our Chief Executive dreams up.
Specifics include:
- Competitive salary
- Excellent deals through QHA’s relationships with superannuation, health insurance and salary sacrificing providers
- Central office location in Brisbane City
- Training development opportunities
- Paid parental and maternity leave
- Additional paid leave for the office Christmas closure period
- Additional paid community leave (volunteering)
- Health and wellbeing initiatives including access to mental health support through our Employee Assistant Program, annual flu vaccinations, and weekly fruit deliveries
So how do I get onboard?
If this sounds like you, we would love to hear from you!
Please send your resume and cover letter addressing your suitability for the role to our Training Manager, Therese Kelly, at: *****@qha.org.au. Shortlisted applicants will be contacted to arrange an interview.