The Support People is a leading registered NDIS provider in regional Victoria, creating an inclusive world where people with disability live the life of their choosing with our support. The Administration Assistant is a key support role for the delivery of our NDIS Participant services. The Administration Assistant plays an integral part in ensuring our participants receive an exceptional experience.
You You will:
• Administrative support to managers..
• Perform other duties consistent with the position
• Ensure the accurate entry of shifts, leave and mileage into the CRM rostering tool.
• Answer, screen and forward incoming calls.
• Provide timely solutions to queries and complaints.
• Perform high quality administrative duties in a high-volume environment.
• Perform other duties consistent with the position.
What you will need:
• Certificate 3 in Business or 12 months experience in a similar role
• Basic Tech Literacy
• A motivated self-starter who takes pride in providing exceptional service and support.
• A willingness to learn.
• Friendly personable demeanor.
• Excellent verbal and written communication skills.
• Great time management skills and the ability to prioritise your workload.
• Excellent knowledge and experience with Microsoft Office and database applications.
• Excellent attention to detail and the mathematical ability to calculate costs of services.
• On the job training specific to NDIS can be provided.
Screening and external authorisation requirements
- NDIS Worker Screening Check clearance
- Working With Children Check clearance
- Completion of NDIS Quality and Safeguards Commission Worker Orientation Module ‘Quality, Safety and You’, and provision of a copy of the certificate of completion.
- Completion of NDIS Quality and Safeguards Commission " New Worker NDIS Induction Module ", and provision of a copy of the certificate of completion.
- Drivers License