AddressAttention all Administration wizards out there! 🧙💡
Join Lani the Sparky as our Administrative Assistant and be part of a dynamic team dedicated to excellence.
This role offers the flexibility of remote work four days a week, with one day spent in our Northcote office. As an integral part of our team, you will handle various administrative tasks such as quoting, invoicing, scheduling, and communication management. If you're passionate about supporting women in trades and thrive in a collaborative environment, we want you to join us in our mission to provide outstanding service while maintaining a healthy work-life balance.
Company Mission, Vision, and Values: At Lani the Sparky, our mission is to revolutionize the electrical industry by delivering top-notch service that adds maximum value to our customers' lives. We envision a future where women are empowered in the trades, leading by example and creating a positive impact in our community. Our values of adaptability, integrity, and camaraderie drive us to continuously strive for excellence while fostering a supportive work culture.
Role Responsibilities:
- Quoting and Invoicing:
- Prepare and send basic quotes for residential electrical services.
- Generate accurate invoices and ensure timely payment processing.
- Scheduling and Coordination:
- Book quotes and jobs according to customer preferences and team availability.
- Communicate effectively with customers to confirm appointments and provide necessary information.
- Communication Management:
- Answer phone calls professionally and assist customers with inquiries.
- Respond promptly to messages and emails, providing relevant information or directing inquiries to the appropriate person.
- Material Procurement:
- Order materials online, ensuring timely delivery and maintaining inventory records.
Role Expectations and Selection Criteria:
- Background in administration, preferably in a trade-related environment.
- Excellent communication skills and attention to detail.
- Ability to handle multiple tasks efficiently and work independently.
- Experience with quoting and invoicing software (e.g., Simpro, Xero) is a bonus.
- Passion for supporting women in trades and delivering outstanding service.
Join Lani the Sparky and be part of a supportive and inclusive team where your contributions are valued and your potential for growth is limitless.
