Administration Assistant

Smith Feutrill is an established taxation, accounting and business advisory firm comprising a team of 50 professionals. Located in boutique offices in Hawthorn, Smith Feutrill provides exemplary service to a large and diverse client base, while still delivering a personalised touch.

Due to our continued growth, Smith Feutrill is searching for a full time Administration Assistant to join our busy firm. This individual will have a positive “can-do” attitude, be self-motivated and be ready for the challenges of working in a fast-paced environment. This person will become an integral part of our firm, working with our business support and accounting teams.

Working as part of the Business Support team, the duties of this role include

• Manage all reception activities such as answering telephone enquiries in a friendly and efficient manner, being a presentable first contact for all clients and other visitors and managing client hospitality;

• Timely management of all mail, overseeing the Admin mailbox and applicable calendars, and facilitating all meeting room bookings;

• Management of task allocation within the Business Support team

• Provide operational support to the General Manager – Operations

• As part of the Business Support team, offer key support to all business functions, primarily to the accounting teams so they can optimise their efficiency and productivity;

• Maintain kitchen and general office cleanliness, and manage office stationary; and

• Office management projects as required, including office and staff events

• Assist the broader team as required, such as invoicing and client payments)

• Ad-hoc administrative tasks as required from time to time including

 Banking

 Filing and photocopying

 Scanning

The ideal candidate will possess the following

• Minimum of 2 years experience working in an Accounting firm;

• Outstanding customer service with an exceptional phone manner;

• Ability to manage conflicting priorities and oversee teams task allocations;

• Excellent organisational skills, with a high attention to detail;

• An enthusiastic and positive “can-do” attitude who takes pride in their work;

• Excellent communication skills and the confidence to liaise with team members, clients and stakeholders in both verbal and written communications;

• Immaculate presentation standards;

• Ability to work effectively and proactively, while understanding the importance of working as part of a team;

• Effective time management skills and the ability to prioritise multiple tasks in a fast paced environment;

• Previous experience in a similar role and a good working knowledge of MS365 is essential; and

• Experience with MYOB AE, BGL Corp Sec software, FuseDocs & FuseSign and PDF Docs is a distinct advantage.

Located on vibrant Glenferrie Road and close to public transport, this role would suit a hardworking individual who is well presented, has a positive attitude and committed to excellent client service.

This is a permanent full-time position, requiring attendance from 8.30am to 5.30pm.

Please submit a covering letter that outlines your suitability as reflected against the selection criteria and your resume by 5 April 2024.